Note: Replace Stolen SNAP Benefits:

Per DSS - The program to replace Stolen SNAP Benefits ended on December 20, 2024, and any benefits stolen after that date cannot be replaced.

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NOTE: DSS started on June 17, 2024, texting renewal reminders to recipients who need to submit their renewal forms and will receive DSS texts from 60302. Personalized texts will still come from the DSS Benefit Center number, 855-626-6632. Make sure to update phone number to get important reminders from DSS. Click here for more information.

NOTICE

The Department of Social Services is recommending Electronic Benefit Transfer (EBT) cardholders to protect their benefits by creating a new PIN number periodically. Changing the PIN will ensure that if the card was compromised, benefits will not be stolen. Below are some other tips to keep your benefits safe:

• Avoid simple PINs. Number combinations such as 1111, 1234 or 9876 may be easy for others to guess.
• Keep your PIN and card number secret. Do not share your PIN or card number with anyone outside your household. Cover the keypad when you enter your PIN on a card reader.
• Beware of phishing. DSS and EBT customer service will never call or text to ask for your PIN or card number.
• Change your PIN often. Change your PIN at least once a month, especially right before your benefits are to be added to your card, by calling EBT Customer Service at 1-888-328-2666.
• Check your EBT account regularly for unauthorized charges. If you see any, change your PIN right away to stop the thief from making new purchases. Report suspicious activity to us.

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Federally funded Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, helps eligible individuals and families afford the cost of food at supermarkets, grocery stores and farmers’ markets. Individuals can apply for these benefits by completing a state application form which can be done online, or mailed, or dropped off at a local DSS Regional Office. Once the form is complete, Individuals will be assigned an eligibility worker who will interview individuals to complete the application process. There are gross and net income limits. The gross income limit is equal to 185% of the current Federal Poverty Level and is the amount of income the household has before taxes and deductions. The gross income limit applies to most households, but does not apply to households in which at least one person is 60 years of age or older, or receives disability income. However, all households are subject to a monthly net income limit. The net income limit is equal to the current Federal Poverty Level and is the amount left over after certain deductions are allowed. Visit the website below for more general information.

-- For application information, please visit www.ct.gov/dss/apply - or to apply online: www.connect.ct.gov

-- If you're enrolled in SNAP, you can now take care of your 'periodic report form' online. Check out www.ct.gov/dss/snapreportform

Update - 6/2025: Clients can complete their SNAP Periodic Review Form (PRF) online! Completing an Online PRF is received instantly by DSS. Resources to support clients in the use of self-service options.

• Instructions for completing an Online PRF are attached and found at the link below
• Using self-service tools clients that create a MyAccount can access a range of features including submitting documents, viewing current eligibility benefits, printing a proof of benefits letter, applying for benefits, completing a PRF and so much more! DSS’ self-service tools are designed to enhance efficiency and convenience for clients.

For more details, visit the link here: How to complete a PRF online/MyAccount

The MyAccount login in works in both the web version, ConneCT, and the mobile version, MyDSS.