Description
11/2024: Social Security Administration is implementing appointment-based services nationwide in two phases. The first phase is a transition period now through January 5, 2025. The purpose of this transition period is to educate customers about needing to schedule an appointment for SSA services. As a reminder, many of SSA services can be provided via phone with an appointment and do not require a customer to walk into an office for service.
Effective January 6, 2025, SSA will highly recommend customers to schedule an appointment for service in field offices, including requests for Social Security cards. SSA encourages customers to become accustomed to our:
**Walk-ins to local offices will not be turned away for service who are unable to make an appointment or do not want to make an appointment. Some SSA offices also have minimal to no wait times, and they will still serve customers who walk in.
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6/2024 -Note: The Social Security Administration (SSA) has issued a scam alert following recent reports of fraudulent activities. Claims of a $600 payment increase in June are FALSE; no Cost-of-Living Adjustment (COLA) will occur until January 2025. Additionally, be aware of scammers impersonating SSA Office of the Inspector General (OIG) agents who request in-person cash handoffs. Never give cash to anyone claiming to be an SSA OIG agent.
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Program provides benefits paid to individuals meeting eligibility criteria.