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Program: HEALTH INSURANCE COUNSELING AND ADVOCACY - HICAP

Agency: HICAP SERVICES OF NORTHERN CALIFORNIA


Resource Number: 4661319
Description

Health Insurance Counseling and Advocacy (HICAP) offers free local, individualized information and advocacy for Medicare beneficiaries and individuals becoming eligible within the next six months. Provides assistance to seniors or disabled persons with Medicare issues, including denials and appeals, supplemental insurance, and long term care insurance.
Volunteer HICAP Medicare counselors provide free, unbiased, and individualized counseling by appointment only.

  • Nevada County appointment line: 530-258-6827
  • Placer County appointment line  916-376-8915

HICAP aims to return phone messages within 2 business days, but it may be longer.

Web pages




Program Phones:
916-376-8915
Main office - Sacramento
916-376-8915
Placer Co. appointments
916-376-8915Business Line

Website: www.hicapservices.net
 Email: hicap@lsnc.net

Program Information
HEALTH INSURANCE COUNSELING AND ADVOCACY - HICAP  
Location: 505 12th Street
Sacramento, CA 95814 (Map)


Program Hours:
Mon-Fri 9am-4pm
Office closed for lunch from 12:00 to 1:00 PM.
Mailing Address: 505 12th Street, Sacramento, CA 95814
Service Area:
Defined coverage area:
CA-El Dorado County
CA-Nevada County
CA-Placer County
CA-Sacramento County
CA-San Joaquin County
CA-Sierra County
CA-Sutter County
CA-Yolo County
CA-Yuba County

Program Delivery
Eligibility: Seniors, Disabled Adults Females Males
Languages: All languages are welcome as we use a telephone translation service. Spanish bilingual counselors available at limited locations., English
Payment methods:
Program Fees: Free
Normal Wait Time: 2-4 weeks
Service Area: El Dorado, Nevada, Placer, Sacramento, San Joaquin, Sierra, Sutter, Yolo, Yuba counties.
Defined coverage area:
CA-El Dorado County
CA-Nevada County
CA-Placer County
CA-Sacramento County
CA-San Joaquin County
CA-Sierra County
CA-Sutter County
CA-Yolo County
CA-Yuba County
Volunteering: Volunteer opportunities are available.
Volunteer requirements: Basic training; Monthly volunteer hours and bi-monthly training required.
Volunteer duties:


Custom fields
Disabilities Access - check all that applyACCESS - Potential limitations to access – contact organization for details
Web-basedWeb-based for verifications
Categorized as:
General Health Insurance Information/Counseling
Medicare Information/Counseling
Prescription Expense Assistance
Prescription Drug Patient Assistance Programs
Medicare Appeals/Complaints
Senior Advocacy Groups


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Verification

Person at the resource who last verified this information:
Last Verified On: 8/27/2025
Last Verified By: John Tan
 

Agency Background
Tax Status: 501(c)(3)
Legal Status: None or unknown





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