PG&E's Wildfire Recovery Support seeks to keep customers and communities safe.

PG&E is partnering with customers in high fire-threat areas to create safe space between distribution lines and trees and brush that can act as fuel for wildfires. Customers can use the tools on the PG&E website to find out if they are in a high fire-threat area and if they are in an area where the power may be shut off for safety.

During or After a Wildfire

Contact PG&E to:

• Ask about bill payment assistance
• Immediately stop service
• Learn more about power restoration, financial support and the rebuilding process

Call Pacific Gas and Electric (PG&E) at 1-800-743-5000 or visit PG&E’s Wildfire Recovery Support webpage for more information.

Web pages

• Wildfire Recovery Support - https://www.pge.com/en/outages-and-safety/safety/wildfire-preparedness-support/wildfire-recovery.html
• Wildfire Preparedness & Support - https://www.pge.com/en/outages-and-safety/safety/wildfire-preparedness-support.html
• Outage Preparedness & Support - https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support.html


• Enhanced Powerline Safety Settings: A New Tool to Prevent Wildfires - https://www.pge.com/en_US/residential/outages/enhanced-powerline-safety-settings/enhanced-powerline-safety-settings.page?WT.mc_id=Vanity_epss