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Program: PUBLIC SAFETY POWER SHUTOFF - PG&E

Agency: PACIFIC GAS AND ELECTRIC COMPANY


Resource Number: 63684762
Alternate name: PSPS; PGE

Description

WHEN A POWER SHUTOFF HAPPENS go to this page for updates:
https://pgealerts.alerts.pge.com/updates/
If this link does not work it may be due to extremely high volume. Try again later.

For translated support in over 200 additional languages, please call PG&E at 833-208-4167.

Scroll down that page (link) to find locations of Community Resource Centers where devices can be charged and other COVID-safe services may be available.

To get to that same page people can also put "pge power shutoff" into the search engine on their phone, bring up the PG&E page, and click the button to "Get Current Information."

Look up your address and see an outage map - https://pgealerts.alerts.pge.com/updates/

Weather awareness, zone map, definition of terms for PSPS potential (not expected, elevated, PSPS watch, PSPS warning) -
pge.com/weather

FOOD SAFETY DURING AND AFTER A POWER SHUTOFF
https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage

PREPARING FOR A POWER SHUTOFF
PG&E may decide to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff.


The Public Safety Power Shutoff website, https://prepareforpowerdown.com/, has info on the following:

  • What can I do to prepare for a Public Safety Power Shutoff?
  • What if I’m dependent on electricity for a medical device?
  • What can I expect if a Public Safety Power Shutoff is going to occur?
  • When will a Public Safety Power Shutoff occur? - SEE INFO BELOW
  • How long will it take before power is restored?
  • Additional Preparedness Resources

Pacific Gas and Electric Company (PG&E)
Visit
https://pgealerts.alerts.pge.com/ | Phone: 1-866-743-6589

WHEN WILL A PUBLIC SAFETY POWER SHUTOFF OCCUR?
PG&E makes the decision to turn off power by monitoring local fire danger conditions across California and taking into consideration a combination of weather and environmental factors. These may include, but are not limited to:

  • HIGH WINDS AND HIGH WIND GUSTS
  • LOW HUMIDITY LEVELS
  • DRY VEGETATION that could serve as fuel for a wildfire
  • FIRE THREAT to electric infrastructure
  • REAL-TIME OBSERVATIONS by on-the-ground field experts
  • RED FLAG WARNING declared by the National Weather Service






Program Phones:
877-660-6789
Toll free
877-660-6789Toll free

Website: pgealerts.alerts.pge.com/updates/

Program Information
PUBLIC SAFETY POWER SHUTOFF - PG&E  
Location: 300 Lakeside Drive
Oakland, CA 94612
(Map)
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County

Program Delivery
Eligibility: Adults Teens Children Families Females Males
Payment methods:
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County


Custom fields
Disabilities Access - check all that applyNOT APPLICABLE – service is online or via phone or text
Categorized as:
Housing/Shelter
Public Safety Power Shutoff Notice Assistance
Utility Service Providers
Food Safety Education
211 Contact Centers in CA & USA
Wildland Fire Preparedness Information
Emergency Preparedness and Response Planning
Disaster Related Shelter Services
People Experiencing a Power Outage
Disaster/Emergency Issues


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Verification

Person at the resource who last verified this information:
Last Verified On: 8/6/2024
Last Verified By: 211
 





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Attachments
PGE-211 PSPS Active Event Process_All (.docx)
How and when to make referrals to PGE during an ACTIVE PSPS EVENT so THEY can assess and possibly refer to FREED.