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Program: STORM INCONVENIENCE PAYMENT - PG&E

Agency: PACIFIC GAS AND ELECTRIC COMPANY


Resource Number: 76273845
Alternate name: PGE; SAFETY NET PROGRAM

Description

Pacific Gas & Electric Company (PG&E) offers the Storm Inconvenience Payment as part of its Safety Net program.

Services include:

  • One-time payments for residential customers who lose power for 48 hours or longer during severe weather or natural disasters
  • Automatic eligibility review for customers affected by qualifying outages
  • Payments typically issued by check within 60–120 days after service is restored

Additional notes:

This program applies to outages caused by major storm events. Customers do not need to apply; payments are processed automatically based on outage data.

Residential customers who go without power for 48 hours or longer due to severe events like storms may qualify for the Storm Inconvenience Payment, a part of the PG&E Safety Net program.


Web pages




Program Phones:
800-743-5000
Main
800-743-5000Business Line

Website: www.pge.com/en/outages-and-safety/outage-preparedness-and-support/general-outage-resources/outage-compensation-programs.html

Program Information
STORM INCONVENIENCE PAYMENT - PG&E  
Location: 300 Lakeside Drive
Oakland, CA 94612
(Map)
Program Hours:
Mon-Fri 8:30am-5pm
Mailing Address: Pacific Gas and Electric Company, PO Box 7979, San Francisco, CA 94120
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County

Program Delivery
Eligibility: Adults Families Females Males
Languages: Cantonese, Mandarin, Spanish, Vietnamese, English
Payment methods:
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County


Custom fields
Disabilities Access - check all that applyNOT APPLICABLE - service is provided in some other way
Quarters for AVRsQ 4 - October-December
Web-basedWeb-based for verifications
Categorized as:
Utility Service Payment Assistance
Electric Service Payment Assistance
Gas Service Payment Assistance
Utility Service Providers


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Verification

Person at the resource who last verified this information:
Last Verified On: 11/19/2025
Last Verified By: 211
 





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