Resource Number: 76536445
Alternate name: PGE

Description

Learn how to file a claim with PG&E by visiting this webpage.

If you just want to submit a complaint, see info here.

If you are a residential customer who has gone without power for at least 48 hours because of severe storm conditions, you may qualify for an automatic payment under PG&E's Safety Net program. This program provides a payment of $25 - $100, which PG&E pays automatically about 60 days following the storm outage.

Web pages

• File A Claim - https://www.pge.com/en_US/residential/customer-service/help/claims/claims.page
• Submit A Complaint - https://pgesupport.zendesk.com/hc/en-us/articles/360054835371-How-can-I-submit-a-complaint-#:~:text=For%20all%20other%20complaints%2C%20contact,%2D800%2D743%2D5000.
• Safety Net Program - https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support/general-outage-resources/outage-compensation-programs.html
  
  
  
  
  

Program Phones: 800-743-5000 Main 800-743-5000 Business Line

Website: www.pge.com/en/outages-and-safety/outage-preparedness-and-support/general-outage-resources/outage-compensation-programs.html

Categorized as:

Housing/Shelter Utility Service Providers Disaster Claims Information Disaster/Emergency Issues Skip Navigation Links.