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Program: Temporary Financial Assistance

Agency: Monroe County Department of Human Services


Resource Number: 7332831
Description
* Provides emergency temporary financial assistance with paying for:
  • Utility bills
  • Rent
* Offers benefits screening with assistance available online regarding eligibility requirements and application processes for Temporary Assistance, Food Stamps, Health Insurance, tax credits and other related programs by visiting www.mybenefits.ny.gov.


Program Phones:
585-753-6960Service/Intake
Appointment Line
585-753-2750Service/Intake
Emergency Utility Assistance - case is active
585-753-2780Service/Intake
Emergency Utility Assistance - case is pending
585-753-6477Service/Intake
Emergency Utility Assistance - case is not active or pending

Website: www.monroecounty.gov/hs-assistance
 Email: mcdss@monroecounty.gov

Location information
Monroe County Human Services Department St. Paul Street  
Location: 691 Saint Paul Street
Rochester, NY 14605 (Map)

Site Phones:
585-753-6000Main
Westfall and St. Paul St.
Site Hours:
M-F 8:00AM-4:00PM.
Bus Service: Bus service.
Disabilities Access: Accessible.
Mailing Address: 691 Saint Paul Street, Rochester, NY 14605
Service Area:

Program Delivery
Eligibility: Income guidelines apply. Call or walk-in for information.
Languages: Spanish
Application Process: Applications are available at both DHS locations (691 St. Paul Street and 111 Westfall Road), many community service agencies, on this website http://otda.ny.gov/programs/applications/ or can be mailed by calling the appointment line. Emergency assistance for food or rent must apply in person at 691 St. Paul Street.
Program Fees: No fee for service.
Documents Required: Call or walk-in for information.
Service Area: Monroe County.
Defined coverage area:
NY-Monroe County


Custom fields
Language AccessStaff provide service in language offered; Language Line
Categorized as:
Rent Payment Assistance
Electric Service Payment Assistance
Benefits Screening
Post Disaster Housing Assistance * COVID-19
Internet Information Resources * Eligible Benefits Applicants


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Verification

Person at the resource who last verified this information:
Last Verified On: 5/16/2023
Last Verified By: Randy Scott
Email Address: randy.scott@dfa.state.ny.us
 





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