Resource Number: 4091990
Description
Receives and processes complaints from the public and from public officials relating to living in manufactured homes and mobilehomes, mobilehome parks, RV parks, and employee housing such as labor camps. Provides information, coordination, referrals, and other assistance to help resolve complaints generally related to:

• Health and safety and occupancy matters relating to the operation of mobilehome and RV parks and employee housing.

• The purchase, sale, financing, titling, and registration of manufactured homes and mobilehomes.

• The installation, inspection, and maintenance or alteration of manufactured homes, mobilehome accessory structures, and park grounds.

May directly assist in resolving complaints, however, many callers are referred to the appropriate entity for the resolution of their issue.
 

Program Phones: 800-952-8356 Toll-Free 916-263-3383 Fax 800-735-2929 TTY

Website: www.hcd.ca.gov/manufactured-mobile-home/mobile-home-ombudsman/index.shtml Email: MHassistance@hcd.ca.gov