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Program: HOME ENERGY ASSISTANCE PROGRAM (HEAP) - PG

Agency: PROJECT GO, INC.


Resource Number: 13871002
Alternate name: PROJECT GO; LIHEAP; LOW INCOME HOME ENERGY ASSISTANCE PROGRAM

Description
The HOME ENERGY ASSISTANCE PROGRAM (HEAP) is a program of the Low Income Home Energy Assistance Program (LIHEAP) which provides assistance to eligible low-income households.
  • The HEAP program provides financial assistance in the form of an annual (once every 12 months) utility payment for gas, electric, propane or firewood to help with the high costs of heating and/or cooling.
  • Assistance available for current and/or past due bills, such as a 48-hour shut-off notice.
  • Annual utility bill assistance up to $1000, depending on the total household income and energy costs. (Please note: dollar amounts may be subject to change.)
  • The applicant must meet all the necessary guidelines and income requirements outlined in the program.
  • Applicants MUST be residents of Placer or Nevada Counties to qualify for HEAP assistance through Project GO.
  • Assistance is available once per year per household.
APPLYING FOR ASSISTANCE
To apply for HEAP assistance please call 888-524-5705. Then:
  • PRESS 1 if you live in Placer County
  • PRESS 2 if you live in Nevada County
If the voicemail box is full, call back the following day (9am-12pm and 1-4pm, Mon-Fri). Please note that if the voicemail box is full, the call may not connect at all and/or you may just hear a busy signal, so call the following business day. Once you are able to leave a message, a program assistant will return your call within 1-3 business days and begin your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills.

This Project GO program serves the entirety of utility companies of both Nevada and Placer counties including the Truckee area.


Program Phones:
916-782-3443
Main (closed 12-1pm for lunch)
888-524-5705
Hot (Utilites & Water Assistance)
916-782-3443
Weatherization Assistance
800-655-7705
Weatherization Assistance
916-782-1517

Website: www.projectgoinc.org
Email: projectgo@projectgoinc.org

Program Information
HOME ENERGY ASSISTANCE PROGRAM (HEAP) - PG  
Location: 801 Vernon Street
Roseville, CA 95678
(Map)

Hours of operation
Program Hours:
Closed from 12:00 pm to 1:00 pm Monday-Friday.

Program Hours:

Open:
Closed:
Mon
9am
4pm
Tue
9am
4pm
Wed
9am
4pm
Thu
9am
4pm
Fri
9am
4pm


Description: Main office located in Roseville
Bus Service: Yes
Mailing Address: 801 Vernon Street, Roseville, CA 95678
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County

Program Delivery
Eligibility: Applicant must be age 18+. Must qualify as low income to meet qualifications. Utility payment assistance and wood/oil/propane assistance is offered once per year. Adults Teens Families Females Males
Languages: Spanish, English
Application Process: LIHEAP Assistance - applications for Nevada County residents are currently being accepted over the phone. Weatherization Assistance - contact 1-800-655-7705.
Utiility Payment Assistance, Financial Assistance iin the event of a utility payment crisis, or Wood/Oil/Propane Assistance - contact 1-888-524-5705.
Payment methods:
Program Fees: Free
Documents Required: Verification of income, most recent utility bill, and a SSN. Application must include every household member. SSN is only asked to be provided for the household member (age 18+) who is completing the application.
Normal Wait Time: 24-48 hours
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County


Custom fields
Disabilities Access - check all that applyPARKING - Designated, accessible parking spaces; ACCESS - Fully accessible to people using mobility aids
Categorized as:
Housing/Shelter
Discounted Gas Service * Low Income
Utility Service Payment Assistance * Low Income
Utility Service Payment Assistance
Electric Service Payment Assistance
Heating Fuel Payment Assistance
Public Safety Power Shutoff Notice Assistance
Utility Service Providers * Low Income


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Verification

Person at the resource who last verified this information:
Last Verified On: 11/28/2023
Last Verified By: Serenity
Title: Receptionist
Phone Number: 916-782-3443
Email Address: projectgo@projectgoinc.org
 

Agency Background

Programs at PROJECT GO, INC.

PLACER COUNTY AFFORDABLE HOUSING - PG
WEATHERIZATION ASSISTANCE PROGRAM (LIHEAP) - PG

Tax Status: 501(c)(3)
Legal Status: Nonprofit - Incorporated





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