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Program: PUBLIC SAFETY POWER SHUTOFF - PG&E
Agency: PACIFIC GAS AND ELECTRIC COMPANY
Resource Number: 63684762
Alternate name:
PSPS; PGE
Description
WHEN A POWER SHUTOFF HAPPENS go to this page for updates
:
https://pgealerts.alerts.pge.com/updates/
If this link does not work it may be due to extremely high volume. Try again later.
For translated support in over 200 additional languages, please call PG&E at 833-208-4167.
Scroll down that page (link) to
find locations of Community Resource Centers
where devices can be charged and other COVID-safe services may be available.
To get to that same page people can also put "
pge power shutoff
" into the search engine on their phone, bring up the PG&E page, and click the button to "Get Current Information."
Look up your address and see an outage map
-
https://pgealerts.alerts.pge.com/updates/
Weather awareness, zone map, definition of terms for PSPS potential (not expected, elevated, PSPS watch, PSPS warning) -
pge.com/weather
FOOD SAFETY DURING AND AFTER A POWER SHUTOFF
https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage
PREPARING FOR A POWER SHUTOFF
PG&E may decide to turn off power during extreme weather or wildfire conditions. This is called a Public Safety Power Shutoff.
Public Safety Power Shutoff -
https://prepareforpowerdown.com/
Prepare for a power outage -
https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support.html
Sign up for alerts from PG&E:
https://www.pge.com/en_US/residential/your-account/account-management/manage-your-account/alerts-and-notifications/update-your-contact-information.page?WT.mc_id=Vanity_mywildfirealerts
For people who depend on electricity for medical needs:
https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support/health-and-accessibility-support.html
Resources for individuals with access & functional needs:
https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/independent-living-centers.page
The Public Safety Power Shutoff website,
https://prepareforpowerdown.com/
, has info on the following:
What can I do to prepare for a Public Safety Power Shutoff?
What if I’m dependent on electricity for a medical device?
What can I expect if a Public Safety Power Shutoff is going to occur?
When will a Public Safety Power Shutoff occur? - SEE INFO BELOW
How long will it take before power is restored?
Additional Preparedness Resources
Pacific Gas and Electric Company (PG&E)
Visit
https://pgealerts.alerts.pge.com/
| Phone: 1-866-743-6589
WHEN WILL A PUBLIC SAFETY POWER SHUTOFF OCCUR?
PG&E makes the decision to turn off power by monitoring local fire danger conditions across California and taking into consideration a combination of weather and environmental factors. These may include, but are not limited to:
·HIGH WINDS AND HIGH WIND GUSTS
·LOW HUMIDITY LEVELS
·DRY VEGETATION that could serve as fuel for a wildfire
·FIRE THREAT to electric infrastructure
·REAL-TIME OBSERVATIONS by on-the-ground field experts
·RED FLAG WARNING declared by the National Weather Service
Program Phones:
877-660-6789
Toll free
Website: pgealerts.alerts.pge.com/updates/
Program Information
PUBLIC SAFETY POWER SHUTOFF - PG&E
Location:
300 Lakeside Drive
Oakland, CA 94612
(Map)
Service Area:
Defined coverage area
:
CA
-Nevada County
CA
-Placer County
Program Delivery
Eligibility:
Adults Teens Children Families Females Males
Payment methods:
Service Area:
Defined coverage area
:
CA
-Nevada County
CA
-Placer County
Custom fields
Disabilities Access - check all that apply
NOT APPLICABLE – service is online or via phone or text
Categorized as:
Housing/Shelter
Public Safety Power Shutoff Notice Assistance
Utility Service Providers
Food Safety Education
General Disaster Preparedness Information
Wildland Fire Preparedness Information
Emergency Preparedness and Response Planning
Disaster Related Shelter Services
People Experiencing a Power Outage
Disaster/Emergency Issues
Skip Navigation Links.
Verification
Person at the resource who last verified this information:
Last Verified On:
11/13/2023
Last Verified By:
211
Agency Background
Programs at PACIFIC GAS AND ELECTRIC COMPANY
811 - CALL BEFORE YOU DIG - PG&E
ARREARAGE MANAGEMENT PLAN (AMP) - PG&E
AVOID PG&E SCAMS - PG&E
BUDGET BILLING - PG&E
CARE & FERA ENERGY BILL ASSISTANCE - PG&E
COMMUNITY RESOURCE CENTERS - NEVADA COUNTY - PG&E
COMMUNITY RESOURCE CENTERS - PLACER COUNTY - PG&E
ENERGY SAVINGS ASSISTANCE PROGRAM - PG&E
GENERATOR AND BATTERY REBATE PROGRAM - PG&E
GEOGRAPHIC ZONES MAP - PG&E
HOW TO FILE A CLAIM FOR DAMAGES - PG&E
HOW TO SIGN UP FOR PSPS OUTAGE NOTIFICATIONS - PG&E
MEDICAL BASELINE PROGRAM & PORTABLE BATTERY PROGRAM - PG&E
OUTAGE MAP - PG&E
OVERVIEW OF PG&E FINANCIAL ASSISTANCE PROGRAMS - PG&E
RATE PLANS - PG&E
REACH - RELIEF FOR ENERGY ASSISTANCE THROUGH COMMUNITY HELP - PG&E
ROTATING POWER OUTAGES - PG&E
SELF-GENERATION INCENTIVE PROGRAM (SGIP) - PG&E
STORM INCONVENIENCE PAYMENT - PG&E
UTILITY SERVICES - PG&E
VULNERABLE CUSTOMER PROGRAM - PG&E
WILDFIRE INFORMATION - PG&E
Tax Status:
None or unknown
Funding:
Corporation/Foundation
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Attachments
PGE-211 PSPS Active Event Process_All (.docx)
How and when to make referrals to PGE during an ACTIVE PSPS EVENT so THEY can assess and possibly refer to FREED.
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