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Program: 211-PUBLIC SAFETY POWER SHUTOFF INFORMATION

Agency: CONNECTING POINT


Resource Number: 64732816
Alternate name: PSPS; PUBLIC SAFETY POWER SHUTOFF INFORMATION

Description
211 Connecting Point provides information about PG&E Public Safety Power Shutoffs.
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UPDATES
For the most recent updates go to https://pgealerts.alerts.pge.com/outages/map/
Nevada County, Placer County, and Tahoe/Truckee are in PG&E Geographic Zone 5

Text PSPS to 211211 to receive general PSPS information via text on your mobile device.
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How customers can prepare
As part of PSPS preparedness efforts, PG&E is asking customers to:
  • Update your contact information at pge.com/mywildfirealerts or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shutoff.
  • Plan for medical needs like medications that require refrigeration or devices that need power.
  • Identify backup charging methods for phones and keep hard copies of emergency numbers.
  • Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.
  • Keep in mind family members who are elderly, younger children and pets. Information and tips including a safety plan checklist are available at pge.com/wildfiresafety.
  • Learn more about wildfire risk and what to do before, during and after an emergency to keep your family safe at PG&E’s Safety Action Center: https://www.safetyactioncenter.pge.com/
While customers in high fire-threat areas are more likely to be affected by a Public Safety Power Shutoff event, any of PG&E’s more than 5 million electric customers could have their power shut off because the energy system relies on power lines working together to provide electricity across cities, counties and regions.

Generator safety
Backup electric generators can be a part of any preparedness plan, but they can also pose unique safety hazards.

It’s important to understand how to safely operate your generator before an emergency occurs. This means doing regular safety checks and being sure you have enough fuel to last a few days. If you don’t understand how to use your generator, you risk damaging your property, endangering your life and endangering the lives of others.

Position your generator where its exhaust can vent safely to prevent carbon monoxide poisoning, which can be fatal. Never run a portable generator in the garage or in the rain, and never store generator fuel in the house.

Additional tips on the safe use of generators can be found at PG&E’s Safety Action Center.

Email Currents at Currents@pge.com.


Program Phones:
Text PSPS to 211211
Call 211Business Line
844-521-6697TTY

Main Contact
Lindsay Gordon
211 Services Manager
530-274-5601

lindsayg@connectingpoint.org
Senior Administrator
Tim Giuliani
Executive Director
530-274-5601
timg@connectingpoint.org

Website: 211connectingpoint.org/
Email: 211@connectingpoint.org

Program Information
211-PUBLIC SAFETY POWER SHUTOFF INFORMATION  
Location: 208 Sutton Way
Grass Valley, CA 95945
(Map)
Program Hours:
24/7
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County

Program Delivery
Eligibility: Adults Teens Children Families Females Males
Payment methods:
Program Fees: Free
Service Area:
Defined coverage area:
CA-Nevada County
CA-Placer County


Custom fields
Disabilities Access - check all that applyNOT APPLICABLE – service is online or via phone or text
Categorized as:
Public Safety Power Shutoff Notice Assistance
General Disaster Preparedness Information
Disaster/Emergency Issues


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Verification

Person at the resource who last verified this information:
Last Verified On: 11/16/2023
Last Verified By: 211
Title: 211 Program Manager
Email Address: lindsayg@connectingpoint.org
 





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