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Program: PUBLIC UTILITY DISTRICT - TDPUD

Agency: TRUCKEE DONNER PUBLIC UTILITY DISTRICT


Resource Number: 74648818
Description
Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources. 
 
Power Outages
Information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive notifications.

If you are a customer who would like to sign up for alerts, visit www.tdpud.org and click on the My Account button to update your contact information to be notified of emergencies and power shutoffs. Current alerts are only available in English.

Report an Issue
To report concerns regarding electric or water service, including outage information, call the Truckee Donner PUD, 24 hours a day at (530) 587-3896.

If the situation is life-threatening, such as a downed power line, please call 911 immediately, and then contact the 24-hour telephone number. 

Otherwise, you may contact Truckee Donner PUD during normal business hours or email Customer Service: service@tdpud.org (monitored during normal business hours).

Webpages:



Program Phones:
530-587-3896Business Line
24 hour line
530-587-5056Fax

Main Contact
Grant Sacks
Customer Service Manager
530-582-3909

grantsacks@tdpud.org
Senior Administrator
Brian Wright
General Manager
530-587-3957
brianwright@tdpud.org

Website: www.tdpud.org
Email: service@tdpud.org

Program Information
PUBLIC UTILITY DISTRICT - TDPUD  
Location: 11570 Donner Pass Road
Truckee, CA 96161
(Map)

Hours of operation
Program Hours:

Open:
Closed:
Mon
8:00 AM
5:00 PM
Tue
8:00 AM
5:00 PM
Wed
8:00 AM
5:00 PM
Thu
8:00 AM
5:00 PM
Fri
8:00 AM
5:00 PM


Disabilities Access: On-Site Parking; Wheelchair Accessible
Mailing Address: 11570 Donner Pass Road, Truckee, CA 96161
Service Area:
Defined coverage area:
CA-Nevada County-Truckee

Program Delivery
Eligibility: Residents of greater Truckee area in Eastern Nevada County Adults Teens Children Families Females Males
Languages: Spanish, English
Application Process: Call for more information
Payment methods:
Service Area: Eastern Nevada County
Defined coverage area:
CA-Nevada County-Truckee


Custom fields
Disabilities Access - check all that applyPARKING - Designated, accessible parking spaces; ACCESS - Fully accessible to people using mobility aids
Categorized as:
Utility Assistance
People Experiencing a Power Outage


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Verification

Person at the resource who last verified this information:
Last Verified On: 11/21/2023
Last Verified By: Grant Sacks
Title: Customer Service Manager
Phone Number: 530-582-3909
Email Address: grantsacks@tdpud.org
 

Agency Background

Programs at TRUCKEE DONNER PUBLIC UTILITY DISTRICT

ENERGY SAVINGS & BILL PAYING ASSISTANCE PROGRAMS - TDPUD
TRUCKEE POWER OUTAGES - TDPUD

Tax Status: None or unknown
Legal Status: None or unknown
Funding: Fees





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