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Program: Arrearage Management Plan

Agency: Southern California Edison


Resource Number: 75423388
Alternate name: AMP Program

 Description
Offers a debt forgiveness payment plan option to eligible residential California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA) customers. The past-due bills must total $500 or greater and be at least 90 days old. Arrearage Management Plan will forgive on twelfth (1/12) of eligible utility debt after each on-time payment of the current monthly bill. After 12 on-time payments of individual monthly bills, the debt is fully forgiven (up to $8,000 per customer).


Program Phones:
800-655-4555Business Line
Customer Call Center
800-352-8580TTY

Website: www.sce.com/residential/assistance/Arrearage-Management-Plan

Location information
Sites offering this program
+ Southern California Office ->
Southern California Office  
Location: PO Box 800
Rosemead, CA 91770 (Map)
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Program Hours:
Customer Support: 7:00 am-7:00 pm Monday-Friday; 8:00 am-5:00 pm Saturday
Disabilities Access: N/A: Telephone service

Program Delivery
Eligibility: - All ages, Must be enrolled in the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program, Must have a total of past-due debts of $500 or greater which are at least 90 days old, Must have been a customer for at least six months, Must have made an on-time payment within the last 24 months that equals or exceeds the most current customer bill at the time of payment
Languages: English
Application Process: Enroll online or call the Customer Call Center
Payment methods: No fee
Documents Required: None required
Service Area:
Defined coverage area:
CA-Orange County


Categorized as:
Utility Bill Payment Plan Negotiation Assistance


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