Resource Number: 17317706
Description
DSS clients with questions or complaints about benefits must first speak to a DSS Call Center worker. If unsatisfied the client talks to the worker's supervisor, then to the manager of the regional office or suboffice. There are formal appeals procedures for all decisions which the client believes are inaccurate. SAGA clients follow the same procedure.

Requests for an appeal must be in writing. It is not necessary to use a specific form; the letter must include the applicant's name, address, phone number, client identification number, reason the applicant is requesting the hearing, date and signature. 

Mail to:
Connecticut Department of Social Services
Office of Administrative Hearings and Appeals
55 Farmington Avenue, Hartford, CT 06105

Program Phones: 800-462-0134 Voice

Categorized as:

Government Complaints/Government Ombudsman Offices Government Complaints/Government Ombudsman Offices * Child Care Issues Skip Navigation Links.