Unpublished Notes | 211 Call Specialists can talk to the PSE worker about financial emergencies that the elder is dealing with, to see if the PSE worker can access funds to help the elder. In very rare circumstances, after assessment, PSE may be able to help with financial crisis in order to safeguard the elder until they are stabilized. HOWEVER, this assistance is a last resort, and does not take the place of the 211 Call Specialist exploring options from the traditional assistance that may be available to that elder. (foundations, town social service depts., social service agencies, etc.) BOTTOM LINE: Do not refer elders who have unpaid bills to PSE! Referrals to PSE are for elders who are being (or at risk of being) abused, exploited, or neglected. |