Resource Number: 17318474
Description
Customer service center for TANF and food stamp/SNAP recipients who need information about their card or who are having problems accessing benefits - Customer Service is open 24 hours a day, 7 days a week to answer any questions you may have about how to get your benefits. The customer service number is first answered by a computer. You will be asked questions to help direct your call. 1) Call to find out: Where you can use your card, Your food stamp account balance, Your cash account balance - 2) Call if: You have questions or problems using your EBT card or secret PIN, Your card is lost or stolen. You must report this immediately, Your card does not work, You need a replacement EBT card. - 3) Your EBT Card:Take care of your EBT Card, Keep your card in a safe place, Save your receipts to check your balances, Call before you go shopping to get your account balances, Call right away if your card is lost or stolen, Call your caseworker for a replacement card, If you move, contact your caseworker immediately. 4) Supplemental Nutrition Assistance Program benefits (SNAP) can be used at most grocery stores and many farmers’ markets, in other states and includes Puerto Rico. Look for the Quest Logo or another sign that states EBT or SNAP is accepted.

Program Phones: 888-328-2666 Toll free 1-888-EBT-CONN

Categorized as:

TANF EBT Card Services Food Stamps/SNAP Skip Navigation Links.