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Program: EZInfo

Agency: Hennepin County Human Services and Public Health Department


Resource Number: 36898837
Alternate name: EZ Info; Easy Info

Description
Automated self-service phone system that allows clients to:

- Get forms for health care programs, Cash Assistance, Food Support or Emergency Assistance

- Get information about their case file, such as status of programs, forms or verifications that have been received, issuance of benefits and proof of benefits

- Report changes, such as address change, new baby, income change and/or someone moving in or out of current residence


Program Phones:
(612)596-1300Intake
(888)997-2227
Lost/stolen EBT cards or other EBT card concerns
(844)803-8466Toll free
(612)288-2981Fax
Active or pending cases

Website: www.hennepin.us
Email: socialservices@hennepin.us

Location information
Main Site - Hennepin County Government Center  
Location: Hennepin County Government Center, 300 South 6th Street
Minneapolis 55487

Site Phones:
(612)348-3000Intake
General Information
Site Hours:
8 am - 4:30 pm Monday - Friday
Disabilities Access: Accessible main entrance; designated handicapped parking; policy for provision of accessible service; accessible public restroom
Mailing Address: Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487

Program Delivery
Eligibility: Hennepin County residents for most services; service eligibility directed by county, state and federal guidelines depending on the service
Languages: Interpreters available
Application Process: - Call for active or pending cases, using the case number:

- Press 1 for English
- Press 1 and enter case number
- Follow the step-by-step instructions

- All others, follow the step-by-step instructions

- Fax for active or pending cases
Program Fees: None
Documents Required: For active or pending cases, write the case number on any mail or faxes sent


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