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Program: Daytime and After Hours Shelter Teams

Agency: Hennepin County Human Services and Public Health Department


Resource Number: 36898899
Alternate name: Health Services Building; Hennepin County Shelter Team

Description
Family shelter information and locations for Hennepin County funded shelters.


Program Phones:
(612)348-9410Intake
(612)204-8200Intake
Hennepin Shelter Hotline
211Intake
Afterhours

Website: www.hennepin.us/residents/human-services/emergency-assistance
Email: socialservices@hennepin.us

Location information
Health Services Building - Human Services Center Site  
Location: 525 Portland Avenue South, Health Services Building
Minneapolis 55415
Program Hours:
- All public facing services are closed to walk-in traffic, including all Human Services Centers

- Monday – Friday: Call Hennepin Shelter Hotline 8 am – 9 pm; call 211 afterhours

- Saturday, Sunday, and holidays: Call Daytime and Afterhours Shelter Team 1 pm - 9 pm; call 211 afterhours

- For calls received outside of business hours, leave a voicemail, and calls will be returned the next day

- All Shelter Team services will be offered by phone only. The Daytime and Afterhours staff will be manning the phones 7 days a week.

- The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available
Disabilities Access: Accessible main entrance; designated handicapped parking; policy for provision of accessible service; accessible public restroom
Mailing Address: 525 Portland Avenue South, Health Services Building, Minneapolis, MN 55415

Program Delivery
Eligibility: - Families in need of shelter in Hennepin County
- Age limit for children is 18; 18 year olds must verify attendance in high school
- Must be a U.S. citizen or have a child that is a U.S. citizen; clients with a Green Card or 'legal status' are ineligible; refugees may be eligible on a case-by-case basis
Languages: Interpreters available
Application Process: - All public facing services are closed to walk-in traffic, including all Human Services Centers

- Monday – Friday: Call Hennepin Shelter Hotline 8 am – 9 pm; call 211 afterhours

- Saturday, Sunday, and holidays: Call Hennepin Shelter Hotline 1 pm - 9 pm; call 211 afterhours

- For calls received outside of business hours, leave a voicemail, and calls will be returned the next day.

- All Shelter Team services will be offered by phone only. The Daytime and Afterhours staff will be manning the phones 7 days a week.

- The Shelter Team will be utilizing phone, email, fax, and also have drop boxes available
Program Fees: None
Documents Required: Picture ID; birth certificate required for each child


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