Department of Social Services (DSS), Tompkins County - Home Energy Assistance Program (HEAP)

Resource Details
Description

Update June 24th 2025- HEAP Cooling stopped accepting applications on 6/23

HEAP emergency benefit for heat or heat-related energy emergency: opens 1/2/25-3/31/25 or until funds are exhausted

Helps low-income households supplement high costs of home energy. Households may be eligible for;

  • single annual benefit (regular HEAP) based on the household's method of heating
  • emergency benefits
  • benefits for heating repair and replacement

WHERE to apply:

  • TOMPKINS COUNTY DEPT OF SOCIAL SERVICES: Households receiving recurring Temporary Assistance or Food Stamps (SNAP) and anyone not meeting applicant requirements for County Office for the Aging.
  • COUNTY OFFICE FOR THE AGING: Households with persons age 60 and over OR receiving SSI, Social Security Disability (SSD) or Veterans' Benefits, but not receiving recurring Temporary Assistance or SNAP (Food Stamps) benefits.


  • Heating Equipment Repair/Replacement(HERR) open year round


HEAP Cooling funds 2025 opens 4/15/25-8/29/25 or until funds are exhausted
Air conditioning units dispersed on a first come-first served basis. Program ends in August or as soon as funds are depleted, whichever comes first.

Households with these situations do not qualify for the program:

  • have a working air-conditioner less than five years old
  • received a HEAP funded air-conditioner in the last 5 years
  • live in ineligible housing such as subsidized housing with heat included
  • do not meet the medical or income guidelines

Call the DSS HEAP unit, 607-274-5264, for screening.

Coverage Area NY - Tompkins County;

Defined coverage areas:
New York - Tompkins County
Physical Address 320 West Martin Luther King Junior/State Street
Ithaca City NY
14850 United States
  View map of this location
Hours of operation:
Mon: 8:30 am 4:30 pm
Tue: 8:30 am 4:30 pm
Wed: 8:30 am 4:30 pm
Thu: 8:30 am 4:30 pm
Fri: 8:30 am 4:30 pm
Program
Eligibility Meet income guidelines for current HEAP season
Programs at this agency Department of Social Services (DSS), Tompkins County - Adoption/Post Adoption Services
Department of Social Services (DSS), Tompkins County - Adult Protective Services
Department of Social Services (DSS), Tompkins County - Child Protective Services (CPS)
Department of Social Services (DSS), Tompkins County - Child Support Enforcement
Department of Social Services (DSS), Tompkins County - Community Medicaid
Department of Social Services (DSS), Tompkins County - Day Care and Employment Services
Department of Social Services (DSS), Tompkins County - Adoption and Foster Home Finding
Department of Social Services (DSS), Tompkins County - Housing First/STEHP
Department of Social Services (DSS), Tompkins County - Long Term Care Services
Department of Social Services (DSS), Tompkins County - Medicaid Buy-In/Disability/SSI
Department of Social Services (DSS), Tompkins County - Medicaid Managed Care
Department of Social Services (DSS), Tompkins County - Satellite Services
Department of Social Services (DSS), Tompkins County - Special Services
Department of Social Services (DSS), Tompkins County - Temporary Assistance and SNAP (Food Stamps)
Department of Social Services (DSS), Tompkins County - Youth and Family Services Unit
Department of Social Services (DSS), Tompkins County
Department of Social Services (DSS), Tompkins County - Rental Supplement Program (RSP)


Contact Information
Mailing Address 320 W MLK Jr/State St
Ithaca NY
14850 United States
Fax Number 607-274-5693
Main 607-274-5264
Private 607-274-5262
Phone 3 607-274-5482
Director or Senior Administrator Name Kim Morley
Director or Senior Administrator Title HEAP Coordinator
Director or Senior Administrator Email Address Kimberly.Molrey@dfa.state.ny.us


 


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