Department of Social Services (DSS), Tompkins County - Special Services

Resource Details
Alternate Name Homeless Shelter Services, Code Blue Shelter, housing services
Description

Fall 2025 Update- When the temperature drops below 32 degrees (including wind chill) Code blue is enacted. Contact Dept of Social Services during business hours (M-F 8:30-4:30) , if after business hours contact non emergency dispatch at 607-272-2444 to be connected to on call caseworker.

The Code Blue shelter is located at 227 Cherry st Ithaca phone number is 607-252-9280


Conducts emergency assessments for homeless individuals and families.
Domestic Violence Services


Assistance to persons with emergency need for housing and/or food or are victims of domestic violence. Determines eligibility and refers those eligible to appropriate services.

  • administers Housing First, helping homeless families and individuals obtain housing that otherwise might be unaffordable.(see Social Services Department, T.C., Housing First/STEPH for details)
  • one-time furniture vouchers. If furniture is destroyed by fire, flood, etc, additional voucher can be obtained if individual applies and is determined income-eligible for DSS services.
  • ESG- Emergency Solutions Grant: See separate program record
Coverage Area NY - Tompkins County;

Defined coverage areas:
New York - Tompkins County
Physical Address 320 West Martin Luther King Junior/State Street
Ithaca City NY
14850 United States
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Hours of operation:
Mon: 8:30am 4:30pm
Tue: 8:30am 4:30pm
Wed: 8:30am 4:30pm
Thu: 8:30am 4:30pm
Fri: 8:30am 4:30pm
Contact Information
Mailing Address 320 W MLKJr/State St
Ithaca NY
14850 United States
Fax Number 607-274-5637
Main 607-274-5293
Phone 2 607-274-5644
Phone 3 607-274-5341