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Alternate Name
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LAUDERDALE COUNTY COMMUNITY ACTION VOAD
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Description
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Updated 1/20/2026 – Utility Assistance Assistance is currently available only for elderly (60+), disabled, or vulnerable households. Appointments for the general public will open at a later date. Appointment Line: -
Opens January 23rd, 2:00 PM – 4:00 PM -
First 4 weeks are reserved for elderly, disabled, and vulnerable households -
Call 256-764-5142 to schedule an appointment
COMMUNITY ACTION AGENCY OF NORTHWEST ALABAMA
745 Thompson Street
Florence, AL 35630
256-766-4330
Community Action Agency of Northwest Alabama no longer accepts Walk-in Utility Applications.If you need Utility Assistance, you must call 256-764-5142 and schedule an Appointment.
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Agency Status
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Active
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Coverage Area
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Colbert, Franklin, and Lauderdale Counties
Defined coverage areas:
Alabama - Lauderdale County
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Physical Address
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745 Thompson Street
Florence AL
35630 United States
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View map of this location
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Hours Of Operation
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8:00 am-4:30 pm, Mon-Fri
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Eligibility
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Low-income, poverty guidelines
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Languages Offered
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English
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Program Fees
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No Fee for Service
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Application Process
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Assistance is currently available only for elderly (60+), disabled, or vulnerable households. Appointments for the general public will open at a later date.
Appointment Line:
Opens January 23rd, 2:00 PM – 4:00 PM
First 4 weeks are reserved for elderly, disabled, and vulnerable households
Call 256-764-5142 to schedule an appointment
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Documents Required
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Those given an appointment must bring the following information with them to the appointment:
A) Valid Alabama picture ID required for Head of Household
B) Social Security Cards for ALL household members. Copies will NOT be accepted.
C) Proof all ALL income in household from all sources (Child Support, TANF, employment, unemployment, Social Security, SSI, Retirement, VA, monetary gifts, etc.)
D) Copies of all bills paid monthly
E) Original utility bill showing proof of current electric service will be required.
F) Rental lease agreement and last receipt of payment. If you do not have a lease agreement you must provide a written statement from your landlord that includes monthly rent amount, the total amount owed, and his/her contact information.
G) All recent mortgage documents including payment vouchers.
H) If applicable any eviction or foreclosure notices.
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Programs at this agency
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COUNSELING SERVICES
WEATHERIZATION SERVICES
CHILDREN AND FAMILY SERVICES
MEALS ON WHEELS - NORTHWEST ALABAMA
LEISURE/ARTS/CULTURE SERVICES
FATHERHOOD INITIATIVE
MOTHERS PARENTING PROGRAM - LAUDERDALE COUNTY - COMMUNITY ACTION OF NORTHWEST ALABAMA
LEISURE/ARTS/CULTURE SERVICES
GERLAD WILLIAMS COOPERATIVE GARDEN PROGRAM - 2026 - COMMUNITY ACTION NWAL
COMMUNITY ACTION - COLBERT COUNTY
LEAD ALLEVIATION PROGRAM
EASTER BASKET GIVEAWAY - 2026 - COMMUNITY ACTION NWAL
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