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Alternate Name
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Baltimore HealthCare Access, Administrative Care Coordination Services; HCAM
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Description
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CARE COORDINATION SERVICES: Provides outreach and short-term care coordination services to clients that have Medical Assistance in Baltimore City. These services include telephone assessments, education about Medical Assistance and the Managed Care Organization systems, how to use the health benefits, and assistance in connecting to a primary care doctor and community resources. Serves pregnant women, children, individuals with behavioral health diagnoses and chronic health conditions, as well as those that have lost contact with their medical provider.
Maternal Home Health Visiting: Offers a Central Intake and Triage System linking families to in-home health education and social services. Provides connection to WIC and other needed resources, as well as linkage to long term home visiting services for pregnant women and infants through B'More for Healthy Babies Home Visiting Services. Nurse-Family Partnership is a home visiting program that supports moms during pregnancy and after birth, teach about child development, make referrals for services (healthcare, job training, childcare, birth control, mental health), help with setting goals for self and family.
Safe Sleep Program: Provides education about 'safe sleep' practices, as well as a pack n' play (portable crib) to families who do not have a safe sleep environment for their baby.
​Provides Ombudsman services to act as a Medicaid recipient advocate and help with resolving complex medical issues.
Assists with removing barriers to healthcare by linking to housing, domestic violence services, Energy Assistance, and Medical Assistance Transportation resources.
HealthCare Access Maryland and the Division of Parole and Probation are working together to provide advocacy and outreach for individuals being released from incarceration regarding health insurance.
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Defined coverage areas:
Maryland
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Hours of operation:
Mon: 8AM 4:30PM
Tue: 8AM 4:30PM
Wed: 8AM 4:30PM
Thu: 8AM 4:30PM
Fri: 8AM 4:30PM
Sun:
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Eligibility
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See notes.
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Languages Offered
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Language Line and Spanish speaking HCAM team members.
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Program Fees
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None.
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Application Process
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Call for information.
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Documents Required
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Call for information.
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Normal Wait Times
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Varies.
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Programs at this agency
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Baltimore City Health Department, Maternal & Infant Care Program
Baltimore City Department of Public Works, Bureau of Vector Control
Maryland Access Point, Baltimore City Health Department Division of Aging, Long Term Care Ombudsman Program
Baltimore City Health Department, Mobile STD/HIV Prevention Program
Baltimore City Health Department Division of Aging, Retired and Senior Volunteer Program
Baltimore City Health Department,Youth Health and Wellness Strategy
Baltimore City Health Department, The Healthy Home and Community Division
Baltimore City Health Department, Prescription Discount Program
Maryland Access Point, Baltimore City, Adult Evaluation & Review Services
Baltimore City Health Department Division of Aging, Family Caregivers Support
Baltimore City Health Department, Syringe Services Program & Staying Alive Program
Baltimore City Health Department Division of Aging, Senior Companion Program
Baltimore City Health Department, Medical Assistance Transportation Program
Maryland Access Point, Baltimore City, Medicaid Long Term Services and Supports
Baltimore City Senior Centers
Baltimore Animal Rescue & Care Shelter, Adoption Program
Baltimore Animal Rescue & Care Shelter, Community Cat Program
Baltimore Animal Rescue & Care Shelter, Rabies Clinic and Vaccine Clinic
Baltimore Animal Rescue & Care Shelter, Resource Center
Baltimore City Health Department, B'more for Healthy Babies
Baltimore City Health Department, HIV/STD Services
Baltimore City Health Department, Family Planning
Baltimore City Health Department, Dental Services
Baltimore City Health Department T.I.K.E Immunization Clinic
Baltimore City Health Department, Environmental Health Division, Bureau of Animal Control
Baltimore City Health Department, Environmental Health Bureau, Division of Food Control
Baltimore City Health Department, Environmental Health Division, Bureau of Ecology and Institutional Services
Maryland Access Point, Baltimore City, State Health Insurance Program (SHIP)
Baltimore City Health Department Division of Aging, Congregate Meals
TaxiCard
HealthCare Access Maryland, the Connector Program, Central Maryland
Baltimore City Healthy Start, Support Services
Baltimore City Healthy Start, Fatherhood Engagement Services
Maryland Access Point, Baltimore City, Senior Farmers' Market Vouchers
COVID-19 Information, Baltimore City Health Department
Maryland Access Point, Baltimore City, Aging and Disability Resource Center
Maryland Access Point, Baltimore City, Information and Assistance
Maryland Access Point, Baltimore City, Senior Care
Baltimore City Code Red, Summer 2024
COVID-19 Vaccination Information, Baltimore City Health Department
Maryland Access Point, Baltimore City, Home and Community Based Options Waiver
Maryland Access Point, Baltimore City, Senior Assisted Living Group Home Subsidy Program
Mpox Information, Baltimore City Health Department
Comiendo Juntos (Eating Together)
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Fax Number
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410-649-0532
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Main
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410-649-0500
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Administrative
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410-649-0521
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Here2Help Helpline for Mental Health and Substance Use
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410-433-5175
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Returning Citizens HealthLink
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410-649-0529
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Main Contact Name
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Main Contact Title
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Main Contact Phone
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Main Contact Email Address
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Director or Senior Administrator Name
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Director or Senior Administrator Title
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Director or Senior Administrator Phone
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Director or Senior Administrator Email Address
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Sites offering this Program
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1 North Charles Street
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