Community Crisis Services (CCSI), Hotline / 2-1-1 Call Center
Resource Details
Alternate Name Community Crisis Services, Inc.
Description Services Include:  

1)  211: Provides information and referral to a variety of governmental, health and human services as well as supportive listening to individuals of all ages regarding a variety of issues including: loneliness, depression, suicide, abuse, relationships, family concerns and substance abuse. Out of area callers or callers who can't use 2-1-1 may call 301-864-7161.

2) NATIONAL SUICIDE PREVENTION LIFELINE (1-800-273-8255):  National Suicide Hotline provides supportive listening and crisis intervention for callers having thoughts of suicide.

3) MARYLAND CRISIS HOTLINE (1-800-422-0009): Provides crisis intervention, supportive listening and information and referral to local community resources.

4) CHILD/ADULT ABUSE HOTLINE (301-909-2450):  Accepts reports for abuse/neglect for Prince George's County; provides information and education about child/adult abuse or neglect.  

Coverage Area Services vary by County and State.

Defined coverage areas:
United States - Nationwide
Hours Of Operation 24 hours/day, 7 days/week
Eligibility Crisis services are open to anyone in need. Shelter services are open to Prince George's County residents with a valid ID or appropriate documentation showing at least 30 days of County residency.
Languages Offered Language line services.
Program Fees None.
Application Process Call appropriate hotline or visit website for general information.
Documents Required For Shelter Placement: Official mail or court documents less than 30-days-old, -or- Valid Photo ID with a PG County address, -or- current voter ID card, -or- tenant lease with a PG County address in the individuals name, -or- documentation showing social services benefits received from PG County.
Volunteer Requirements 18 and older.
Volunteer Duties Volunteer suicide/crisis counselors. No experience necessary. Must be able to attend our in-house training. Contact the Training Coordinator for further information. 301-864-7095 EX 427.
Programs at this agency Community Crisis Services (CCSI), Homeless Hotline
Community Crisis Services (CCSI), Domestic Violence Services

Contact Information
Mailing Address PO Box 149
Hyattsville MD
20781 United States
Phone Hot Line 301-864-7161
Fax Number 301-864-7146
Information & Referral 2-1-1
MD Youth Crisis Hotline 2-1-1 press 1 or 800-422-0009
National Suicide Prevention Lifeline 800-273-8255
Homeless Hotline 888-731-0999
Phone 5 301-731-1203
Main Email Address
Director or Senior Administrator Name
Director or Senior Administrator Title
Director or Senior Administrator Phone
Director or Senior Administrator Email Address