United States Social Security Administration
www.socialsecurity.gov
Resource Details
Alternate Name Social Security Administration, U.S.
Description SOCIAL SECURITY: Manages Retirement Benefits, Survivor Benefits, Supplemental Security Income (SSI), Disability Benefits, and Medicare. Staff in local offices provides information on eligibility requirements, assist the public in applying for benefits, filing appeals, applying for new or duplicate Social Security cards, representative payee (call local office), survivors benefits, requesting earnings records and estimates of future benefits. The national number will provide directions to each field office.Social Security Office Locator, SSA Office Locator Social Security Office Locator, Social Security

Provides a Spanish language Disability Starter Kit: https://www.ssa.gov/disability/SP_dib_starter_kits_adult.htm

REOPENING AND REEVALUATING SSI CLAIMS DENIED DUE TO COVID-19 DISASTER ASSISTANCE: SSA is reopening at least 144,000 denied Supplemental Security Income (SSI) benefits applicants that they may have incorrectly denied from March 2020 to the present. The agency initially counted pandemic-related financial assistance, but later decided those payments should be excluded because they are counted as disaster assistance for SSI purposes. For more information on identifying the various sources of pandemic related disaster assistance and SSA’s treatment of that assistance for SSI purposes, see EM-20014 REV and EM-21050 REV. The 144,000 applicants will be mailed an outreach mailer between Nov 29 and Dec 23, 2021 instructing them to contact SSA so their case can be reviewed, including retroactive benefits. There is no deadline, these cases may remain reopened until resolved. Other SSI denials that do not have special pandemic-related financial assistance coding will not be sent an outreach mailer, but if they think they are eligible they can still contact SSA to request that their application be reopened and revised. This is especially important for those whose claims for SSI were denied for being over the resource limit because SSA erroneously counted their Economic Impact Payments (EIPs), also known as stimulus payments, as a resource. These denials may be reopened and revised within one year for any reason, and within two years for “good cause.” All of these denials qualify for a “good cause” reopening under “an error on the face of the evidence.” There are also other SSI denials from 2020 and 2021 which will not be sent an outreach mailer, but can also request reopening. These include:
• Denied claims with pending appeals
• Denied claims with pending subsequent applications
• Denied claims with approved subsequent applications
SSA will not be sending a copy of the outreach mailer to any representative who submitted a Form 1696 to enter their appearance on a client’s SSI application that was denied from March 2020 to the present. SSA will not resume communication with the prior representative without a new authorization from the SSI claimant, including updated representation forms.
Full notice: https://secure.ssa.gov/apps10/reference.nsf/lnx/09302021025535PM

MARYLAND OFFICES:
ALLEGANY COUNTY:
217 Glenn Sreet, Suite 100, Cumberland, MD 21502. 866-964-7409. TTY: 301-722-5175.

ANNE ARUNDEL COUNTY:
1) 185 Harry S. Truman Drive, Suite 114, Annapolis, MD 21401. 888-840-0684. TTY: 800-325-0778.

2) 337 Hospital Drive Suite 1A. Glen Burnie, MD. 21061. 800-772-1213. TTY 800-325-0778

BALTIMORE CITY:
1) 1010 Park Avenue, Suite 200, Baltimore, MD 21201. 800-772-1213. TTY 800-325-0778.

2) Belair-Edison Crossing, 2401 Belair Road,  Suite 106, Baltimore, MD 21213. 800-772-1213. TTY: 800-325-0778.

3) 6100A Wabash Avenue, Baltimore, MD 21215. 800-772-1213. TTY: 800-325-0778.

BALTIMORE COUNTY: 
1) 28 Allegheny Avenue, 4th Floor, Towson, MD 21204. 800-772-1213. TTY: 800-325-0778.

2) 6820 Hospital Drive, Suite 100, Baltimore, MD 21237. 800-772-1213. TTY: 800-325-0778.

3) 5 Park Center Court, Suite 100, Owings Mills, MD 21117. 800-772-1213. TTY: 800-325-0778.

4) 1531 South Edgewood Street, Suite S, Baltimore, MD 21227. 800-772-1213.  TTY: 800-325-0778

CARROLL COUNTY:
125 Airport Drive, Unit 10, Westminster, MD 21157. 800-772-1213. TTY: 800-325-0778.

CECIL COUNTY:
300 Big Elk Mall, Elkton, MD 21921. 866-331-2218. TTY: 800-325-0778.

DORCHESTER COUNTY:
828 Airpax Road, Suite 500, Cambridge, MD 21613. 888-347-9277. TTY: 800-325-0778. 

FREDERICK COUNTY:
5340 Spectrum Drive, Suite N, Frederick, MD 21703. 866-331-7089. TTY: 800-325-0778.

HARFORD COUNTY:
3435 A Box Hill, Corporate Center Drive, Abingdon, MD 21009. 1-800-772-1213. TTY: 800-325-0778.

HOWARD COUNTY:
Lakeside Building, Suite 110, 8865 Stanford Boulevard, Columbia, MD 21045. 800-772-1213. TTY: 800-325-0778. 

MONTGOMERY COUNTY:
1) 315 North Washington Street, Rockville, MD 20850. 800-772-1213. TTY: 800-325-0778.

2) 10230 New Hampshire Avenue, Suite 304, Silver Spring, MD 20903. 800-772-1213. TTY: 800-325-0778.

PRINCE GEORGE'S COUNTY:
1) 6110 Allentown Road, Suitland, MD 20746. 800-772-1213. TTY: 800-325-0778. Office also available at 877-512-3849.

2) 7401 Forbes Boulevard, Suite C, Seabrook, MD 20706. 800-772-1213. TTY: 800-325-0778. Office also available at 866-338-4115.

ST MARY'S COUNTY:
30071 Business Center Drive, Charlotte Hall, MD 20622. 800-772-1213. TTY 800-325-0778

WASHINGTON COUNTY:
1710 Underpass Way, Suite 100, Hagerstown, MD 21740. 866-331-7125. TTY: 800-325-0778.

WICOMICO COUNTY:
2414 Northgate Drive, Suite 1, Salisbury, MD 21801. 866-273-5083. TTY: 800-325-0778.
Defined coverage areas:
United States - Nationwide
 
Hours Of Operation Toll-free numbers 24 hours/day, 7 days/week. Local offices may have specific hours.
Program
Eligibility Eligibility requirements vary for each program.
Languages Offered Accommodations Possible.
Program Fees None.
Application Process Call 1-800-772-1213, walk-in nearest SSA office to request service or visit website.
Documents Required Call for information.


Contact Information
Toll Free Number 800-772-1213
Fax Number 410-965-0695
TTY 800-325-0778
Local Number 410-965-8882
Medicare 800-772-1213
Fraud 800-269-0271
Complaints 866-574-0374
Director or Senior Administrator Name Kilolo Kijakazi
Director or Senior Administrator Title Acting Deputy Commissioner
Director or Senior Administrator Phone 410-965-8882
Sites offering this Program 6401 Security Boulevard
5340 Spectrum Drive
1710 Underpass Way
217 Glenn Street