|
Alternate Name
|
Maryland Dept. of Labor, Licensing & Regulation, Unemployment Insurance Division
|
|
Description
|
KEY BRIDGE: Workers and businesses impacted by the Key Bridge and need assistance with unemployment benefits can call 667-930-5989 Mon through Fri, 8AM to 5PM.
UPDATE: The Maryland Department of Labor is offering limited virtual-kiosk services for questions regarding Unemployment Insurance claim by appointment only. Contact the call center at 667-207-6520 to schedule an appointment. To reach a live claims agent, call or use the Virtual Assistant’s Live Chat feature during normal hours of operation. At the time of appointment, individuals should be in a location where there is no interruptions and there is access to BEACON portal.
To submit an inquiry to UI Ombudsman, visit website for Ombudsman Inquiry Form.
UNEMPLOYMENT INSURANCE BENEFITS ASSISTANCE: Provides temporary, partial wage replacement for eligible persons. General information and answers to frequently asked questions re: benefits can be accessed online.
- This program is for people who have worked in the past 18 months. This service can be completed over the phone or via the Internet. The caller must know their social security number and information about their employment for the last 18 months (dates of employment, address of company). If they have dependent children under the age of 16 they must also know those children's date of birth and social security number. If they are a legal alien they must know their registration number. An automated telephone information line is available 24 hours/day, 7 days/week. Callers will be able to get general information about how to:
o Find the closest unemployment insurance office near your home.
o File a claim for unemployment insurance.
o Fill out a bi-weekly claim certification to request payment (telecert).
o File for benefits if you worked in another state in the last 18 months, but live in Maryland.
o File for benefits if you worked for the Federal Government or served in the military in the last 18 months.
Callers will also be able to get information about denial of benefits and appeal rights.
Also provides information on the website including:
o How to apply for Maryland unemployment insurance video
o Frequently asked questions
o File an initial claim for unemployment insurance benefits or reopen
o File a bi-weekly continued claim to request payment (webcert)
o Obtain payment information
o Obtain Claim Center telephone numbers
For information on an existing claim or to file biweekly continued claim (request for payment) over the telephone call the appropriate call center listed below.
Claim Center telephone numbers:
Baltimore Metro South Claim Center
410-368-5300
1-877-293-4125
SERVES:
Baltimore City
Anne Arundel County
Howard County
College Park Claim Center
301-313-8000
1-877-293-4125
SERVES:
Calvert County
Charles County
Montgomery County
Prince Georges County
St. Mary's County
Cumberland Claim Center
301-723-2000
1-877-293-4125
SERVES:
Allegany County
Frederick County
Garrett County
Washington County
Salisbury Claim Center
410-334-6800
1-877-293-4125
SERVES:
Caroline County
Dorchester County
Kent County
Queen Anne's County
Somerset County
Talbot County
Wicomico County
Worcester County
Towson Claim Center
410-853-1600
1-877-293-4125
SERVES:
Baltimore County
Carroll County
Cecil County
Harford County
|
|
|
|
|
|
Defined coverage areas:
Maryland
|
|
|
|
| |
|
|
|
Hours of operation:
Mon: 8AM 4PM
Tue: 8AM 4PM
Wed: 8AM 4PM
Thu: 8AM 4PM
Fri: 8AM 4PM
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Eligibility
|
Unemployed individuals, though some may be disqualified if they left a job without cause or discharged for cause.
|
|
|
|
|
Languages Offered
|
Accommodations possible.
|
|
Program Fees
|
None.
|
|
Application Process
|
Call or visit the website.
|
|
Documents Required
|
Call for information.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Programs at this agency
|
Frederick County Workforce Services
Maryland Department of Labor, Adult Education
Talbot County Career Center, Job Seeker Services
Lower Shore American Job Center, Job Seeker Services
Southern Maryland Jobsource, American Job Center
Montgomery Works
Kent County American Job Center, Job Seeker Services
Dorchester County American Job Center, Job Seeker Services
American Job Center, Charles County
Susquehanna Workforce Network, Job Seeker Services
Maryland Department of Labor, Division of Workforce Development and Adult Learning, American Job Center
Caroline County One Stop Career Center, Job Seeker Services
Maryland Department of Labor, Division of Workforce Development and Adult Learning, Senior Community Services Employment Program
Anne Arundel County Career Center, Linthicum Heights, Job Seeker Services
Anne Arundel County One-Stop Career Center, Linthicum Heights, Veterans Services
Maryland Department of Labor, Employment Standards Service
Maryland Department of Labor, Maryland Occupational Safety and Health Program
Maryland Department of Labor, Safety Inspection
Maryland Department of Labor, Work Permits for Minors
Maryland Department of Labor, Prevailing Wage Program
Columbia Workforce Center, Howard County, Job Search Resources
Columbia Workforce Center, Howard County, Case Management
Maryland Department of Labor, Maryland Workforce Exchange, Virtual One-Stop Career Center
Maryland Department of Labor, American Job Center
Maryland Department of Labor, Evaluation and Assistance
Carroll County Workforce Development, Evaluation and Assistance
Carroll County Workforce Development, Westminster, Veterans Program
Carroll County Workforce Development, Employment Information for Individuals with Disabilities
Maryland Department of Labor, Office of Financial Regulation
Maryland Department of Labor, Occupational and Professional Licensing Boards
Maryland Department of Labor, Office of Small Business Regulatory Assistance (OSBRA)
Caroline County One Stop Career Center, Veterans Services
Talbot County Career Center, Veterans Services
Susquehanna Workforce Network, Veterans Services
Lower Shore American Job Center, Veterans Services
Dorchester County American Job Center, Veterans Services
Maryland Department of Labor, Division of Workforce Development and Adult Learning, New Americans
Kent County American Job Center, Veterans Services
Maryland Department of Labor, Port of Baltimore Worker Retention Program
Maryland Department of Labor, Port of Baltimore Worker Support Program
|
|
|
|
|
|
|
|
Toll Free Number
|
800-827-4839
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Fax Number
|
410-853-1668
|
|
TTY
|
410-767-2727
|
|
Main
|
410-949-0022
|
|
Report Fraud
|
800-492-6804
|
|
General Information & Complaints
|
667-207-6520
|
|
Employer Assistance
|
410-949-0033
|
|
Phone 5
|
667-930-5989
|
|
Main Email Address
|
ui@dllr.state.md.us
|
|
Main Contact Name
|
|
|
Main Contact Title
|
|
|
Main Contact Phone
|
|
|
Main Contact Email Address
|
|
|
Director or Senior Administrator Name
|
Portia Wu
|
|
Director or Senior Administrator Title
|
Secretary
|
|
|
|
|
|
|
|
Sites offering this Program
|
1100 North Eutaw Street
|
|