HealthCare Access Maryland, Care Coordination

HealthCare Access Maryland, Care Coordination
https://www.healthcareaccessmaryland.org/our-programs/care-coordination/

From agency: Baltimore City Health Department

Resource Details
Alternate Name	Baltimore HealthCare Access, Administrative Care Coordination Services; HCAM
Description	CARE COORDINATION SERVICES: Provides outreach and short-term care coordination services to clients that have Medical Assistance in Baltimore City. These services include telephone assessments, education about Medical Assistance and the Managed Care Organization systems, how to use the health benefits, and assistance in connecting to a primary care doctor and community resources. Serves pregnant women, children, individuals with behavioral health diagnoses and chronic health conditions, as well as those that have lost contact with their medical provider. Maternal Home Health Visiting: Offers a Central Intake and Triage System linking families to in-home health education and social services. Provides connection to WIC and other needed resources, as well as linkage to long term home visiting services for pregnant women and infants through B'More for Healthy Babies Home Visiting Services. Nurse-Family Partnership is a home visiting program that supports moms during pregnancy and after birth, teach about child development, make referrals for services (healthcare, job training, childcare, birth control, mental health), help with setting goals for self and family. Safe Sleep Program: Provides education about 'safe sleep' practices, as well as a pack n' play (portable crib) to families who do not have a safe sleep environment for their baby. Provides Ombudsman services to act as a Medicaid recipient advocate and help with resolving complex medical issues. Assists with removing barriers to healthcare by linking to housing, domestic violence services, Energy Assistance, and Medical Assistance Transportation resources. HealthCare Access Maryland and the Division of Parole and Probation are working together to provide advocacy and outreach for individuals being released from incarceration regarding health insurance.

	Defined coverage areas: Maryland


	Hours of operation: Mon: 8AM 4:30PM Tue: 8AM 4:30PM Wed: 8AM 4:30PM Thu: 8AM 4:30PM Fri: 8AM 4:30PM Sun:

Program
Eligibility	See notes.

Languages Offered	Language Line and Spanish speaking HCAM team members.
Program Fees	None.
Application Process	Call for information.
Documents Required	Call for information.


Normal Wait Times	Varies.


Programs at this agency	Baltimore City Health Department, Maternal & Infant Care Program- Nurse Family Partnership Baltimore City Department of Public Works, Bureau of Vector Control Baltimore City Health Department Division of Aging, Long Term Care Ombudsman Program Baltimore City Health Department, Mobile STD/HIV Prevention Program Baltimore City Health Department Division of Aging, Retired and Senior Volunteer Program Baltimore City Health Department, Maternal and Child Health Baltimore City Health Department, The Healthy Home and Community Division Baltimore City Health Department, Prescription Discount Program Maryland Access Point, Baltimore City, Adult Evaluation & Review Services Baltimore City Health Department Division of Aging, Family Caregivers Support Baltimore City Health Department, Syringe Services Program & Staying Alive Program Baltimore City Health Department Division of Aging, Senior Companion Program Baltimore City Health Department, Medical Assistance Transportation Program Maryland Access Point, Baltimore City, Medicaid Long Term Services and Supports Baltimore City Senior Centers Baltimore Animal Rescue & Care Shelter, Adoption Program Baltimore Animal Rescue & Care Shelter, Community Cat Program Baltimore Animal Rescue & Care Shelter, Rabies Clinic and Vaccine Clinic Baltimore Animal Rescue & Care Shelter, Resource Center Baltimore City Health Department, B'more for Healthy Babies Baltimore City Health Department, HIV/STD Services Baltimore City Health Department, Family Planning Baltimore City Health Department, Dental Services Baltimore City Health Department, Immunization Clinic Baltimore City Health Department, Environmental Health Division, Bureau of Animal Control Baltimore City Health Department, Environmental Health Bureau, Division of Food Control Baltimore City Health Department, Environmental Health Division, Bureau of Ecology and Institutional Services Baltimore City Healthy Start, Food Pantry Maryland Access Point, Baltimore City, State Health Insurance Program (SHIP) Baltimore City Health Department Division of Aging, Congregate Meals TaxiCard HealthCare Access Maryland, the Connector Program, Central Maryland Baltimore City Healthy Start, Support Services Baltimore City Healthy Start, Fatherhood Engagement Services Maryland Access Point, Baltimore City, Senior Farmers' Market Vouchers COVID-19 Information, Baltimore City Health Department Maryland Access Point, Baltimore City, Aging and Disability Resource Center Maryland Access Point, Baltimore City, Information and Assistance Maryland Access Point, Baltimore City, Senior Care COVID-19 Testing, Baltimore City Health Department Baltimore City Code Red, Summer 2023 COVID-19 Vaccination Information, Baltimore City Health Department Maryland Access Point, Baltimore City, Home and Community Based Options Waiver Maryland Access Point, Baltimore City, Senior Assisted Living Group Home Subsidy Program Mpox Information, Baltimore City Health Department Comiendo Juntos (Eating Together)

Contact Information







Fax Number	410-649-0532

Main	410-649-0500
Administrative	410-649-0521
Here2Help Helpline for Mental Health and Substance Use	410-433-5175
Returning Citizens HealthLink	410-649-0529


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Director or Senior Administrator Name
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Director or Senior Administrator Email Address
Sites offering this Program	1 North Charles Street