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Alternate Name
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Maryland Department of Human Resources; DHR; DHS
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Description
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UPDATE 3/20/23: Households who need to recover funds stolen from their Electronic Benefits card can visit https://dhs.maryland.gov/ebt-reimbursement/. Those whose benefits were stolen Oct 1, 2022-Feb 28, 2023, must file a claim by May 31, 2023. Those whose benefits were stolen March 1, 2023, and thereafter have 45 days from the date benefits were discovered stolen to submit a claim. The maximum amount an individual can receive in reimbursement is up to two times the regular monthly SNAP and/or cash allotment, even if the amount that was stolen is greater.
Individuals should receive a notice any time there is a change to the current benefit level. Individuals can access the notices via the myMDTHINK.maryland.gov consumer portal. If a household has experienced a loss of income or an increase in housing costs, childcare fees, or child support payments since your last SNAP recertification, please immediately report those changes in person at the local Department of Social Services, by telephone, or online using the myMDTHINK account. If a person is disabled or 60 years of age or older, they should also report any medical expenses over $35/month. These changes may result in an increase in your monthly SNAP benefit amount.
**Unused benefits will remain on EBT cards for up to nine months.
SNAP: Individuals who need to change their SNAP benefits information should contact the case manager at the local office. To order EBT cards/replacement cards, the customer should contact 800-997-2222 or use the online EBT website https://www.connectebt.com/mdebtclient/
Individuals who lost benefits or have had other issues can request an appeal hearing, for more information visit https://dhs.maryland.gov/documents/DHR%20Forms/FIA%20Forms/English/Other-Forms/3%20Request%20Appeal%20for%20Hearing/DHS_FIA_334-Request-For-Fair-Hearing-4.1.2021-fillable.pdf
The Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps, helps low-income households buy the food they need for good health. Applicants must file an application, be interviewed, and meet all financial and technical eligibility factors prior to issuance of SNAP benefits. Some people who have little or no money may qualify for Expedited SNAP benefits right away. Individuals must have an interview and verify identity.
SNAP Income Eligibility Limits - Oct. 1, 2022, through Sept. 30, 2023
Household Size Gross monthly income (130% of poverty) Net monthly income (100% of poverty)
1 $1,473 $1,133
2 $1,984 $1,526
3 $2,495 $1,920
4 $3,007 $2,313
5 $3,518 $2,706
6 $4,029 $3,100
7 $4,541 $3,493
8 $5,052 $3,886
Each additional member
+$512 +$394
For detailed information regarding eligibility guidelines, visit https://www.fns.usda.gov/snap/recipient/eligibility
Applicants with questions or concerns can submit an online contact request by visiting https://dhs.maryland.gov/about-dhs/customer-service/
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Defined coverage areas:
Maryland
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Hours of operation:
Mon: 8AM 5PM
Tue: 8AM 5PM
Wed: 8AM 5PM
Thu: 8AM 5PM
Fri: 8AM 5PM
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Fax Number
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410-333-3331
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TTY
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800-925-4434
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Main/Constituent Services
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800-332-6347
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Online Services, Payments, and Technical Issues
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888-963-3468
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Online Services, Payments, and Technical Issues
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410-990-1090
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Report Fraud
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800-332-6347
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Phone 5
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800-997-2222
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Main Email Address
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dhrhelp@dhr.state.md.us
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Main Contact Name
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Main Contact Title
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Main Contact Phone
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Main Contact Email Address
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Director or Senior Administrator Name
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Director or Senior Administrator Title
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Director or Senior Administrator Phone
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Director or Senior Administrator Email Address
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Sites offering this Program
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311 West Saratoga Street
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