Human Services Coalition of TC, Inc., 2-1-1 /Information & Referral
www.211tompkins.org
Resource Details
Alternate Name 2-1-1 Tompkins/Cortland Helpline
Description Community services helpline with information on not-for-profit, government and educational agencies through
call center, web-based services directory, email and web chat service

Maintains the Tompkins/Cortland Services Directory online, publishes the "Community Services Guide of Tompkins County " and has information handouts for a variety of resources available in the community.

2-1-1/ I&R is now on Facebook and Twitter.

2-1-1/ I&R offers supportive services for organizations by:

  • answering basic information calls
  • pre-screening for program eligibility
  • gathering survey data
Call Center personnel are available for presentations in the community on 2-1-1 services and community services in general.

Coverage Area United States; Canada;

Defined coverage areas:
United States - Nationwide
Canada - Nationwide
Physical Address 118 North Tioga Street Suite 304
Ithaca NY
14850-5543 United States
  View map of this location
Hours Of Operation Ithaca call center hours. Overnight, weekend and holidays, calls taken by 2-1-1 Lifeline, Rochester

Mon: 8:30am 5pm
Tue: 8:30am 5pm
Wed: 8:30am 5pm
Thu: 8:30am 5pm
Fri: 8:30am 5pm
Sat:
Program
Volunteer Duties Good written, verbal communications and computer (or willing to learn) skills. Answer calls, assess callers' problems and use database to find appropriate referrals or information to meet callers' needs. Other opportunities include helping to maintain referral resources, data entry, tabling, leafleting, and special projects or internships.
Programs at this agency Human Services Coalition of TC, Inc.
Human Services Coalition of TC, Inc., Funders Directory
Human Services Coalition of TC, Inc., Health Planning Council (HPC)
Human Services Coalition of TC, Inc., Community Health Advocate Program
Human Services Coalition of TC, Inc., Health Access Navigator
Human Services Coalition of TC, Inc., Human Services Planning
Human Services Coalition of TC, Inc., Listserv
Human Services Coalition of TC, Inc. - Space Directory
2-1-1 Tompkins/Cortland Supports For Health Voucher Program
Humans Services Coalition of TC, Inc. - 2-1-1 TC Developmental Disabilities Database
Housing Stability Supplement Program
Ithaca Guaranteed Income (IGI)
Coordinated Entry, Tompkins County


Contact Information
Mailing Address 118 North Tioga Street Suite 304
Ithaca NY
14850-5543 United States
Fax Number 607-273-3002
Main 2-1-1
Toll Free 877-211-8667
TDD/TTY 7-1-1
Text 898211 (TXT211)
Main Email Address iandr@hsctc.org
Main Contact Name Nicole Roulstin, CRS
Main Contact Title Contact Center Manager
Main Contact Phone 607-252-7131
Main Contact Email Address nroulstin@hsctc.org


 


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