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Alternate Name
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MAS
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Description
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To determine eligibility for Medicaid transportation, call 1-800-850-5340.
To schedule Medicaid transportation, call 1-866-753-4543 (option 3):
WHEN TO SCHEDULE - trips using public transportation: five (5) days in advance
- long distance trips: seven (7) days in advance
- other trips: at least three (3) days in advance
WAYS TO SCHEDULE - call 1-866-753-4543
- send a fax, 315-299-2786
- schedule transportation online at Click Here
- medical providers and social services caseworkers can schedule Medicaid transportation for eligible enrollee
HAVE THIS information ready: - name
- birth date
- address
- contact number
- reason for transportation
- physician's name
- appointment date, time and location
- preferred transportation vendor
- special instructions for the trip
To file a complaint with DOH re: MAS transportation, call 518-473-2160, select option 1 for transportation. You can also file a complaint via email: MedTrans@health.ny.gov
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Coverage Area
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NY;
Defined coverage areas:
New York
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Mailing Address
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PO Box 11998
Syracuse NY
13218 United States
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Fax Number
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315-299-2786
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Main, Toll Free
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866-753-4543 opt 3
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Main, Toll Free
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800-850-5340
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Director or Senior Administrator Name
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Director or Senior Administrator Title
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Director or Senior Administrator Phone
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