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Program: Sacramento Housing and Redevelopment Agency - Ombudsman Program

Agency: Sacramento Housing and Redevelopment Agency


Resource Number: 11608800
Alternate name: SHRA, Housing Authority

 Description

Provides an impartial intermediary to help resolve complaints or disputes involving SHRA's Conventional Public Housing Program. Accepts and resolves complaints from housing program participants, community members, business owners, and other individuals or organizations.

The Ombudsman should be contacted after all other attempts to resolve a complaint or dispute have failed. View the Ombudsman Contact Form.




Program Phones:
916-444-9210
Administration

Website: www.shra.org/ombudsman/

Location information
Sites offering this program
+ Housing Intake and Services ->
Housing Intake and Services  
Location: 630 I Street
Sacramento, CA 95814 (Map)
Program Hours:
Phone Hours: Monday through Friday, 8 am - 5 pm - closed every other Friday
Description: Located on the intersection of I Street and Seventh Street.
Bus Service: SacRT Bus 11, 51, 102, 103, 106, 109, and 129.
Public Transportation SacRT Light Rail Gold Line.
Disabilities Access: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces.
Mailing Address: 630 I Street, Sacramento, CA 95814
Service Area:

Program Delivery
Eligibility: Those with complaints or disputes involving SHRA's Housing Choice Voucher Program (HCV/formerly Section 8) or Conventional Public Housing Program.
Languages: English
Application Process: Before contacting the Ombudsman, the complainant should follow a series of steps to try to achieve resolution. Responses received at each step should be documented in detail to better assist the Ombudsman in conducting a thorough review of the complaint. Visit the website for more information and to submit the Ombudsman Contact Form.
Payment methods:
Program Fees: No fee.
Documents Required: No documents required.
Service Area:
Defined coverage area:
CA-Sacramento County


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