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Program: Tehama County DSS - Adult Protective Services

Agency: TEHAMA COUNTY DEPARTMENT OF SOCIAL SERVICES


Resource Number: 12802099
Alternate name: APS

 Description
Aims to maintain the health and safety of elder and dependent adults who are victims of abuse or neglect. APS investigates reports of abuse involving:
  • Elder adults (ages 60 and older)
  • Dependent adults (ages 18-59 with disabilities). 
  • Information received is confidential, and specific and limited circumstances allow for exceptions.
APS is a voluntary program. Any victim of elder or dependent adult abuse may refuse or withdraw consent at any time.

APS may assist older and dependent adults in the following ways:
  • Provide 24-hour emergency response services
  • Mobilize emergency personnel such as paramedics or law enforcement in high-risk situations
  • Secure linkage and referrals for other services:
    • In-Home Supportive Services (IHSS) or legal assistance.
  • Advocate for clients in a variety of situations
  • Arrange for direct services such as meal delivery or transportation
  • Coordinate and consult with other providers on behalf of client
  • Information and Referral for:
    • Money management, out of home placement, conservatorship, home care, and more.
Abuse can include physical abuse, neglect and self-neglect, mental suffering, and financial abuse. If one suspects elder or dependent adult abuse, call APS or fill out a Report of Suspected Abuse.

For more information, visit the California Department of Social Services (CDSS) APS website.


Program Phones:
530-527-1911Adult Protective Services
During office hours - ask for APS Screener
800-323-7711Toll Free - Adult Abuse Hotline
After-hours for adult abuse; 24/7 child abuse hotline
530-527-4836Fax
For reporting abuse

Website: www.tcdss.org

Location information
Red Bluff - Tehama County Department of Social Services  
Location: 310 S. Main Street
Red Bluff, CA 96080 (Map)

Hours of operation 		Program Hours:
-Lobby and phone hours listed
-Adult Abuse Hotline available after-hours
Program Hours:

Open:
Closed:
Mon
8am
5pm		Tue
8am
5pm		Wed
8am
5pm		Thu
8am
5pm		Fri
8am
5pm


Bus Service: Close to bus stop
Disabilities Access: -Designated accessible parking spaces -Site is fully accessible from entrance to all service areas
Mailing Address: PO Box 1515, Red Bluff, CA 96080
Service Area:

Program Delivery
Eligibility: Open to older adults ages 60 and up, and adults with disabilities ages 18-59, who are experiencing physical, financial, or psychological abuse, neglect, or exploitation
Languages: Translation services available for most languages, American Sign Language, Spanish, English
Application Process: -During office hours, call Adult Services and ask for APS Screener to report any form of abuse or neglect or for other services
-After hours, call Adult Abuse Hotline; One can also use form at website link listed above
Payment methods: No fee
Documents Required: None
Service Area:
Defined coverage area:
CA-Tehama County



 





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