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Program: Tehama County DSS - Adult Protective Services

Agency: TEHAMA COUNTY DEPARTMENT OF SOCIAL SERVICES



Description
Aims to maintain the health and safety of elder and dependent adults who are victims of abuse or neglect. APS investigates reports of abuse involving:
  • Elder adults (ages 60 and older)
  • Dependent adults (ages 18-59 with disabilities). 
  • Information received is confidential, and specific and limited circumstances allow for exceptions.
APS is a voluntary program. Any victim of elder or dependent adult abuse may refuse or withdraw consent at any time.

APS may assist older and dependent adults in the following ways:
  • Provide 24-hour emergency response services
  • Mobilize emergency personnel such as paramedics or law enforcement in high-risk situations
  • Secure linkage and referrals for other services:
    • In-Home Supportive Services (IHSS) or legal assistance.
  • Advocate for clients in a variety of situations
  • Arrange for direct services such as meal delivery or transportation
  • Coordinate and consult with other providers on behalf of client
  • Information and Referral for:
    • Money management, out of home placement, conservatorship, home care, and more.
Abuse can include physical abuse, neglect and self-neglect, mental suffering, and financial abuse. If one suspects elder or dependent adult abuse, call APS or fill out a Report of Suspected Abuse.

For more information, visit the California Department of Social Services (CDSS) APS website.


Program Phones:
530-527-1911Adult Protective Services
During office hours - ask for APS Screener
833-401-0832To report abuse
To report abuse (State monitored)
530-527-4836Fax
For reporting abuse. Fax
800-323-7711Toll Free - Adult Abuse Hotline
After-hours for adult abuse; 24/7 child abuse hotline

Website: www.tcdss.org

Location information
Red Bluff - Tehama County Department of Social Services  
Location: 310 S. Main Street
Red Bluff, CA 96080 (Map)

Hours of operation 		Program Hours:
-Lobby and phone hours listed
-Adult Abuse Hotline available after-hours
Program Hours:

Open:
Closed:
Mon
8am
5pm		Tue
8am
5pm		Wed
8am
5pm		Thu
8am
5pm		Fri
8am
5pm


Bus Service: Close to bus stop
Disabilities Access: -Designated accessible parking spaces -Site is fully accessible from entrance to all service areas

Program Delivery
Eligibility: Open to older adults ages 60 and up, and adults with disabilities ages 18-59, who are experiencing physical, financial, or psychological abuse, neglect, or exploitation
Languages: Translation services available for most languages, American Sign Language, Spanish, English
Application Process: -During office hours, call Adult Services and ask for APS Screener to report any form of abuse or neglect or for other services
-After hours, call Adult Abuse Hotline; One can also use form at website link listed above
Payment methods: No fee
Documents Required: None


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