INFORMATION & REFERRAL: Provides phone numbers, information, referrals, and accepts requests for seven city agencies such as non-emergency police, housing inspections including smoke alarms, health department information, solid waste, water issues, parks and recreation, public works, public health, public safety, community service programs, and animal control services.

There is a city services option that allows individuals to look up their address and find specific services for their area such as trash day, police district, neighborhood and any associations for that are, cooling or warming centers, fire stations, district. Issues can be submitted via phone or online, https://balt311.baltimorecity.gov/citizen/s/