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Eligibility:
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WINTER MORATORIUM:
Account must be in the name of the person who is applying;
Eligible households: (any ONE of the following situations)
Customers who lack the resources to pay the bill and who receive city, state or federal financial assistance.
Customers whose sole source of income is Social Security, Veterans Administration, OR Unemployment Comp.
Customers who are head of household and unemployed if the household income during the preceding 12 months was less than 300% FPL (children's income is not counted, nor is the income of anyone in the house who has been there less than 6 months.)
Customers who are seriously ill or who have a household member who is seriously ill
Customers whose income is below 150% FPL
Customers whose circumstances threaten deprivation of food and necessities of life if payment of a delinquent bill is required. (For example, someone whose money was stolen)
Some companies will code customer "hardship" if they receive any energy assistance payment (private or public)
YEAR ROUND PROTECTION:
Need doctor's statement that lack of the utility would cause a life threatening situation for someone in the household.
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