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Program: Year Round Protection for Life-threatening Situations

Agency: SOUTHERN CONNECTICUT GAS COMPANY


Resource Number: 17326172
Alternate name: Hardship



SAVE W/ THIS TERM WHEN TALKING WITH CALLERS ABOUT MEDICAL PROTECTION FOR LIFE-THREATENING ILLNESS

Description
Customers have the right to have their utility services remain on due to medical necessity for a life-threatening illness.  Customer must have the appropriate documentation from a doctor which has been sent/faxed to the utility company.  PLEASE NOTE: The documentation must come from either a doctor or APRN.  Documentation sent to the utility company from a nurse practitioner, nurse or other medical professional will not be accepted. 


Program Phones:
800-659-8299Customer Service - Voice
866-659-4140Customer Service - Voice
203-795-7710Customer Service - Fax

Main Contact
Jaime Soto
Lead Analyst - Hardship Programs
[email protected]


Location information
Sites offering this program
+ SOUTHERN CONNECTICUT GAS COMPANY ->
SOUTHERN CONNECTICUT GAS COMPANY  
Location: 60 Marsh Hill Road
Orange, CT 06477
(Map)

Site Phones:
800-659-8299Customer Service - Voice
Reporting Gas Leaks
866-659-4140Customer Service - Voice
Customer Service
203-795-7710Customer Service - Fax
Credit & Collections
203-795-7710Fax
Customer Service

Hours of operation
Site Hours:
Customer Care: M-F: 7:30am-6:30pm; Self-service automated phone support 24/7.

Site Hours:

Open:
Closed:
Mon
07:30am
06:30pm
Tue
07:30am
06:30pm
Wed
07:30am
06:30pm
Thu
07:30am
06:30pm
Fri
07:30am
06:30pm



Program Delivery
Eligibility: Individuals with life-threatening illnesses; Need a doctor's statement that lack of the utility would cause a life-threatening situation for someone in the household
Languages: Spanish
Application Process: Call for more information
Program Fees: No fee
Documents Required: The documentation must come from either a doctor or APRN; Documentation sent to the utility company from a nurse practitioner, nurse or other medical professional will not be accepted
Defined coverage area(s), for the Program offered at selected Site:
CT-Fairfield County-Bridgeport
CT-Fairfield County-Easton
CT-Fairfield County-Fairfield
CT-Fairfield County-Georgetown
CT-Fairfield County-Greens Farms
CT-Fairfield County-Southport
CT-Fairfield County-Stratford
CT-Fairfield County-Trumbull
CT-Fairfield County-Weston
CT-Fairfield County-Westport
CT-Middlesex County-Clinton
CT-Middlesex County-Essex
CT-Middlesex County-Old Saybrook
CT-Middlesex County-Westbrook
CT-New Haven County-Branford
CT-New Haven County-East Haven
CT-New Haven County-Guilford
CT-New Haven County-Hamden
CT-New Haven County-Madison
CT-New Haven County-Milford
CT-New Haven County-New Haven
CT-New Haven County-North Branford
CT-New Haven County-North Haven
CT-New Haven County-Northford
CT-New Haven County-Orange
CT-New Haven County-West Haven
CT-New Haven County-Woodbridge


Custom fields
FeesNo fee
Walk Ins AcceptedNo
Categorized as:
Utility Disconnection Protection


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