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Program: Low Income Home Energy Assistance Program (LIHEAP) (Merced Community Action)

Agency: MERCED COUNTY COMMUNITY ACTION AGENCY



Description


Administers utility payment assistance once per year for income eligible households. Provides gas and electric service payment assistance. Offers heating fuel payment assistance for propane, firewood, and heating oil.


Program Phones:
209-723-1225Phone
Main Number
209-723-4565Phone
Alternate Number
2097234565Toll free

Website: www.mercedcaa.org/utility-assistance/

Location information
Main Office - Merced County Community Action Agency  
Location: 1235 West Main Street
Merced, CA 95340
(Map)

Hours of operation
Program Hours:
Hours of Operation: 8:00am to 5:00pm Monday through Friday

Program Hours:

Open:
Closed:
Fri
8:00 AM
5:00 PM
Thu
8:00 AM
5:00 PM
Wed
8:00 AM
5:00 PM
Tue
8:00 AM
5:00 PM
Mon
8:00 AM
5:00 PM


Disabilities Access: ADA accessible
Mailing Address: PO Box 2085, Merced, CA 95344

Program Delivery
Eligibility: Due to the overwhelming demand of the LIHEAP program and limited personnel, application response times may vary and can be up to two weeks. All applications are processed in the order received, and communication will be provided to the email address on application received.

Due to low funding, program has shifted into a point based system. Where the potential applicant must score 30 points from the following five categories.


Merced County residents with household size and monthly household income below AND

Have children under 5 years of age AND

Disabled AND

Elderly (60+) **for applicants without children but are elderly, they must be 70+ AND

Current electric charge (energy burden percentage) they have a formula of how this percentage gets translated into points.
Languages: Spanish, English
Application Process: Mail in application or Online application only.
Program Fees: No fee
Documents Required: YOU MUST SUBMIT IN THE FOLLOWING DOCUMENTS:


  • Current Photo ID (Real ID): for ALL the adults (18 years of age and older). If ID's State federal limits apply please also mail us copy of birth certificate, US. passport, or document of direct receipt of SSI or SSA benefits.

  • All pages of current energy bills: (PG&E, TID, MID, propane, wood, etc.) Must show account number, name, physical address, mailing address, billing date & due date, total current charges & any previous balance. They can also provide their PGE account information.

  • Social security cards: For everyone living in the household including children. (Medi-cal cards, shot records and birth certificate will be accepted for children only.)

  • Current proof of income for the last 4 weeks, from everyone in the household: including wages, public assistance, social security, disability, unemployment, child support, alimony and pension. If someone living outside the home is providing you with cash assistance you need to bring a signed letter from that person with the dollar amount given. all proof of income must be dated current within the last 6 weeks.


For more information on proof of income please see here: flyer
Defined coverage area:
CA-Merced County


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