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Program: Customer Service and Sales Center - Sacramento Regional Transit District

Agency: Sacramento Regional Transit District


Resource Number: 4094234
Alternate name: SacRT

Description

Provides information on SacRT fares, routes, schedules, and accessibility options. Also offers trip planning assistance, lost and found services, customer advocacy for those who want to file a complaint, and general information.

View information on:




Program Phones:
916-321-2877
Customer Service and Sales Center 916-321-BUSS
916-321-2855
Lost and Found
916-321-2877 Option #3, then Option #6
Customer Advocacy
916-557-4685
Accessible Services Office
7-1-1TTY/TDD

Website: www.sacrt.com/
Email: [email protected]

Location information
Sites offering this program
+ Customer Service and Sales Center ->
Customer Service and Sales Center  
Location: 1225 R Street
Sacramento, CA 95811
(Map)
Program Hours:
Customer Service/Call Center: Monday through Friday, 7 am - 5:30 pm; Saturdays, Sundays, 7 am - 4 pm;
Sales Center: Monday through Friday, 9 am - 5 pm;
Lost and Found: Monday through Friday, 9 am - 5 pm;
Customer Advocacy: Monday through Friday, 8 am - 5 pm
Description: Located on the corner of R Street and 13th Street, adjacent to the 13th Street Station.
Bus Service: SacRT Bus 106.
Public Transportation SacRT Light Rail Blue, Gold, and Green Lines.
Disabilities Access: Fully accessible to individuals using mobility aids.
Mailing Address: PO Box 2110, Sacramento, CA 95812
Service Area:

Program Delivery
Eligibility: Open to all.
Languages: Language interpretation services available, Sign Language assistance is available through the Accessible Services department upon request, Spanish, English
Application Process: Call or walk in for assistance. Visit the website for information.
Payment methods:
Program Fees: Fees vary. Call, walk in, or visit the website for details.
Documents Required: Call, walk in, or visit the website for details.
Service Area: Includes the cities of Sacramento, Elk Grove, Folsom, Citrus Heights, and Rancho Cordova.
Defined coverage area:
CA-Sacramento County


Custom fields
American Sign Language AccessibilityAmerican Sign Language Interpreter available on request.
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