Medical Baseline Program

PG&E's Medical Baseline Program, also known as Medical Baseline Allowance, provides residential customers who depend on power for certain medical needs with qualifying medical devices. Devices include equipment used for mobility, per a licensed medical practitioner.

Portable Battery Program (PBP)

PG&E's Portable Battery Program (PBP) provides backup battery power to qualified customers who depend on life-sustaining medical equipment. The program is available before, during, and after Public Safety Power Shutoff (PSPS) events when PG&E needs to turn off power during severe weather for public safety to prevent wildfires.


Web pages

• Medical Baseline Program - https://www.pge.com/en/account/billing-and-assistance/financial-assistance/medical-baseline-program.html
  • See tabs on the page for info on eligibility, how to apply, FAQs, and more.
  • Page lists qualifying medical conditions & devices.
• Portable Battery Program - https://www.pge.com/en/account/billing-and-assistance/financial-assistance/portable-battery-program.html
• People who depend on power for medical devices can find info about preparing for PG&E Public Safety Power Shutoffs (PSPS) and unplanned outages on the following web pages:
  • Public Safety Power Shutoffs (PSPS) - https://www.pge.com/en/outages-and-safety/safety/community-wildfire-safety-program/public-safety-power-shutoffs.html
  • Outage preparedness & support - https://www.pge.com/en/outages-and-safety/outage-preparedness-and-support.html
  • ADA Pacific - https://www.adapacific.org/emergency-preparedness-publications-resources

If equipment needs to be returned, contact FREED (for Nevada & Placer County).