Program: HealthCare Access Maryland, Care Coordination

Agency: Baltimore City Health Department

Resource Number: 61374676
Alternate name: Baltimore HealthCare Access, Administrative Care Coordination Services; HCAM

Description
CARE COORDINATION SERVICES: Provides outreach and short-term care coordination services to clients that have Medical Assistance in Baltimore City. These services include telephone assessments, education about Medical Assistance and the Managed Care Organization systems, how to use the health benefits, and assistance in connecting to a primary care doctor and community resources. Serves pregnant women, children, individuals with behavioral health diagnoses and chronic health conditions, as well as those that have lost contact with their medical provider.

Maternal Home Health Visiting: Offers a Central Intake and Triage System linking families to in-home health education and social services. Provides connection to WIC and other needed resources, as well as linkage to long term home visiting services for pregnant women and infants through B'More for Healthy Babies Home Visiting Services. Nurse-Family Partnership is a home visiting program that supports moms during pregnancy and after birth, teach about child development, make referrals for services (healthcare, job training, childcare, birth control, mental health), help with setting goals for self and family.

Safe Sleep Program: Provides education about 'safe sleep' practices, as well as a pack n' play (portable crib) to families who do not have a safe sleep environment for their baby.

Provides Ombudsman services to act as a Medicaid recipient advocate and help with resolving complex medical issues.

Assists with removing barriers to healthcare by linking to housing, domestic violence services, Energy Assistance, and Medical Assistance Transportation resources.

HealthCare Access Maryland and the Division of Parole and Probation are working together to provide advocacy and outreach for individuals being released from incarceration regarding health insurance.

Program Phones:
410-649-0500		Main
410-649-0521		Administrative
410-433-5175		Here2Help Helpline for Mental Health and Substance Use
410-649-0529		Returning Citizens HealthLink
410-649-0532		Fax

Website: www.healthcareaccessmaryland.org/our-programs/care-coordination/

Location information

Sites offering this program

+ 1 North Charles Street ->

1 North Charles Street

Location:

1 North Charles Street
Baltimore, MD 21201 (Map)

Hours of operation

Program Hours:
Open: Closed:	Mon 8AM 4:30PM	Tue 8AM 4:30PM	Wed 8AM 4:30PM	Thu 8AM 4:30PM	Fri 8AM 4:30PM

Description:

Inside HCAM office.

Between East Baltimore Street and East Fayette Street.

Bus Service:

51, 56, 65, 67, 71, 78, 95,103, 105, 105, 160, 164,210, 215, CityLink Green, CityLink Orange, CityLink Purple, CityLink Red, CityLink Silver

Public Transportation

Charm City Circulator Purple, Metro Raillink

Disabilities Access:

Accessible via elevators in building.

Mailing Address:

1 North Charles Street, Suite 900, Baltimore, MD 21201

Service Area:

Program Delivery

Eligibility:	See notes.

Languages:	Language Line and Spanish speaking HCAM team members.
Application Process:	Call for information.
Payment methods:
Program Fees:	None.
Documents Required:	Call for information.

Normal Wait Time:	Varies.

Service Area:

Defined coverage area:
MD	-Baltimore City

Agency Background

Programs at Baltimore City Health Department

Tax Status:

None or unknown

Legal Status:

Government - City

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