Program: Long Term Care Ombudsman Program (LTCOP)

Agency: DEPARTMENT OF AGING AND DISABILITY SERVICES, STATE OF CONNECTICUT

Resource Number: 69818040

Refer families, friends, citizens, and residents to the Long-Term Care Ombudsman to report abuse/neglect in a long-term care facility based setting. Faculty staff working at a long-term care facility should be referred to DSS to make a report - See our Protective Services for the Elderly Agency Arrangement after hours Monday through Friday, 24/7 on weekends & holidays

Description
Trained volunteer ombudsmen advocate for rights and needs of individuals residing in long term care facilities. Ombudsmen advocate for residents' rights, mediate between resident and facility administration, provide information, and identify and resolve problems through collaborative problem-solving and/or referral to appropriate agencies. Volunteer ombudsmen visit nursing homes four hours per week in order to be available to residents and families needing assistance resolving problems.

Program Phones:
866-388-1888		Voice
860-424-5200		Voice

		Senior Administrator Andre Pope Administrator

Location information

Sites offering this program

+ DEPARTMENT OF AGING AND DISABILITY SERVICES - STATE UNIT ON AGING AND LONG TERM CARE OMBUDSMAN ->

DEPARTMENT OF AGING AND DISABILITY SERVICES - STATE UNIT ON AGING AND LONG TERM CARE OMBUDSMAN

Location:

55 Farmington Avenue, 12th Floor
Hartford, CT 06105 (Map)

Site Phones:
866-388-1888		Voice
860-424-5200		Voice
866-388-1888		Toll free Calls route to closest ombudsman's office

Hours of operation

Site Hours:
M-F: 8am-4:30pm

Site Hours:
Open: Closed:	Mon 08:00am 04:30pm	Tue 08:00am 04:30pm	Wed 08:00am 04:30pm	Thu 08:00am 04:30pm	Fri 08:00am 04:30pm

Program Delivery

Eligibility:	Individuals residing in long term care facilities


Application Process:	Call regional Ombudsman's office to initiate an inquiry

Program Fees:	No fee
Documents Required:	Call for required documents

Defined coverage area(s), for the Program offered at selected Site:
CT	-Statewide

Custom fields
Fees	No fee
Walk Ins Accepted	No

Categorized as:

Adult Residential Facility Complaints
Long Term Care Ombudsman Programs
Patient Rights Assistance

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Agency Background

Programs at DEPARTMENT OF AGING AND DISABILITY SERVICES, STATE OF CONNECTICUT

Administrative Entities
Adult Services Case Management and Activities of Daily Living Instruction
Advocacy for Persons who are Deaf or Hard of Hearing
Advocacy for Persons who are Legally Blind or Visually Impaired
Bureau of Rehabilitation Services
Business Enterprise Program
Children's Education Services Program
Connect to Work Center
Connecticut Statewide Respite Care Program: Alzheimer's or Related Dementias
Connecticut Tech Act Project Assistive Technology Loan Program
CT Tech Act Project Assistive Technology Information
Deaf Blind Community Inclusion Services
Deaf Hard of Hearing Counseling Services
Deaf Hard of Hearing Substance Abuse Services Referrals
Disability Determination Services
Driver Training Program for Persons with Disabilities
Government Complaints Government Ombudsman Offices
Information and Referral Assistance for Older Adults
Information and Referral for Hearing Impairments
National Family Caregiver Support Program (NFCSP)
Senior Community Service Employment Program Title V - SCSEP
Senior Medicare Patrol Program (SMP)
Sign Language Interpreter Registry
Support and Counseling
Support Groups for Deaf Parents
Support Groups for Individuals who are Blind or have significantly Impaired Vision
Technology Lab
Vocational Rehabilitation Advisory Council
Vocational Rehabilitation for Individuals with Significant Disabilities
Vocational Rehabilitation Supported Employment
Volunteer Services
Workers' Rehabilitation Services

Tax Status:

None or unknown

Legal Status:

Government - State