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Program: Baltimore City Mayor's Office Homeless Services, Emergency Shelter Referral

Agency: Baltimore City Mayor's Office


Resource Number: 70131895
Alternate name: MOHS

 Description

EMERGENCY SHELTERS: Provides intake to shelter services year round, including when Code Blue is declared. All hospital discharges and community referrals for shelter must go through the Mayor’s Office of Homeless Services (MOHS). Covers the following shelters: Weinberg Housing and Resource Center for single adults, Emergency Women’s Shelter for single women, Emergency Men's Shelter, and Sarah’s Hope Shelter at Mount Street for Families. Contact the MOHS Shelter Referral Hotline at 443-984-9540 coordinate for bed referrals Mon-Fri, 8:30AM-4:30PM.

WINTER DECLARATION DAYS: Contact the Coordinated Entry line to request shelter referrals between 8:30AM-9PM on declaration days ONLY and 4-9PM on weekends and Holidays. All after hours shelter referral requests should be directed to the winter shelter providers listed below up until 12 midnight. When winter shelter status is active the City will open warming centers, add emergency overnight shelters, send out street outreach teams and provide transportation for people who need help.

CODE RED EXTREME HEAT: The Baltimore City Health Commissioner issues a Code Red Extreme Heat Alert when the forecasted heat index is greater than or equal to 105ºF, which is in in effect from May 15, 2026, to September 15, 2026. Offers cooling centers that provide air conditioning, charging stations, water and some locations provide lunch. COOLING CENTERS DO NOT PROVIDE OVERNIGHT SHELTER, GUESTS WILL NEED TO CALL THE SHELTER LINE FOR SHELTER PLACEMENT. For more information and resources, please visit BCHD's Code Red Extreme Heat website: https://health.baltimorecity.gov/coderedinfo

Shelters

MCVET (Single Men)

301 N. High Street

Baltimore, Md 21202

(410) 576-9626 ext. 215

Weinberg Housing Resource Center (Single Women)

620 Fallsway

Baltimore, Md 21202

667-600-3230

Sleep Inn (Single Women, Families and Couples)

301 Fallsway St.

Baltimore, Md. 21201

443-695-7378

​

MOHS WARMING CENTERS

Beans & Bread

400 S. Bond St.,

Baltimore, MD 21231 Weekdays,

10:00 am - 2:00 pm

Franciscan Center

101 W. 23rd St.,

Baltimore, MD 21218 Weekdays,

10:00 am - 2:00 pm

Manna House

435 E. 25th St.,

Baltimore, MD 21218 Weekdays,

10:00 am - 2:00 pm

My Sister's Place Women's Center

- women and children only

17 W. Franklin St.,

Baltimore, MD 21201 Daily,

9:00 am - 5:00 pm

Weinberg Housing Resource Center(WHRC)

620 Fallsway,

Baltimore, MD 21202 Daily,

9:00 am - 4:00 pm

If you are staying in a City-funded shelter and would like to report a concern, please contact the Shelter Concerns Hotline:

  • Call 410-396-7624 on Mondays from 8:30 - 10:30AM and Fridays from 2:30- 4:30 PM. You may leave a voicemail at any time and someone will contact you within 48 to 72 hours.
  • Email [email protected]
  • Complete the Shelter Concerns Form on the webpage.



Program Phones:
443-984-9540Shelter Referral Hotline
Mon-Fri, 8:30AM-4:30PM, on Winter Shelter Days open to 9PM
410-396-7624Shelter Concerns Hotline
[email protected]
443-695-7378Winter Shelter Hotline
For assistance between 9PM – Midnight

Website: homeless.baltimorecity.gov/get-help-now
 Email: [email protected]

Location information
100 North Holliday Street, Baltimore City  
Location: 100 North Holliday Street
Baltimore, MD 21202 (Map)

Hours of operation 		Program Hours:
Hours are extended until 9PM during Code Purple winter shelter activation.
After-hours, weekend, and holiday shelter requests should be made by calling shelters directly.

Program Hours:

Open:
Closed:
Mon
8:30AM
4:30PM		Tue
8:30AM
4:30PM		Wed
8:30AM
4:30PM		Thu
8:30AM
4:30PM		Fri
8:30AM
4:30PM


Description: Between East Lexington Street and East Fayette Street. 
Bus Service: 67, 76, 78, 80, 105, 115, 150, 160, 164, CityLink Orange, CityLink Purple.
Mailing Address: 100 North Holliday Street, Baltimore, MD 21202
Service Area:

Program Delivery
Eligibility: Anyone who is homeless in Baltimore should call for intake, though individuals who are considered HUD-1 homeless (sleeping in the street, a car, in abandoned buildings, etc.) will be prioritized over people who are staying with a friend or family, when space is limited.
Languages: Interpreter services available., Spanish
Application Process: Call the MOHS Shelter Referral Hotline at 443-984-9540 for shelter placement between the hours of 8:30AM-4:30PM. If afterhours, holidays, or weekends, shelter requests should be made by calling shelters directly. (See other Program listings)

For additional information about the shelters, visit https://homeless.baltimorecity.gov/get-help-now

During 'Winter Shelter' declaration, when the temperature reaches 32 degrees and below, the intake line will operate until 9PM on weekdays. Visit https://homeless.baltimorecity.gov/winter-shelter for more information.
Payment methods:
Program Fees: None.
Documents Required: Call for information.
Service Area:
Defined coverage area:
MD-Baltimore City


Custom fields
LanguageSpanish

 





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Cooling Centers (.docx)