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Eligibility:
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Must be a PG&E customer. You may qualify for the PBP if you are a Medical Baseline customer or self-identified vulnerable customer who relies on a medical device, assistive technology, or durable medical equipment and either:
• Experienced at least one or more Public Safety Power Shutoffs (PSPS) in 2022.
• OR
• Experienced three or more Enhanced Powerline Safety Settings (EPSS) shutoffs in 2024.
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Languages:
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Additional languages available through translation service, Spanish, Vietnamese, English, Chinese
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Application Process:
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PG&E provides a list of qualified customers to North Coast Energy Services. If you know that your name is on the list and have not been contacted by North Coast Energy services, please contact North Coast Entergy Services directly.
PG&E customers who would like to apply for the Medical Baseline Program should complete the application online or submit by mail. Application is available online to download and print or request an application by mail by calling 800-743-5000.
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Payment methods:
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Program Fees:
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No fee.
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Documents Required:
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No information has been provided by Agency.
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