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Program: Public Safety Power Shutoff Information - Pacific Gas & Electric Company (PG&E)

Agency: Pacific Gas & Electric Company (PG&E)


Resource Number: 70183079
Alternate name: PSPS

Description

Provides information and resources during a Public Safety Power Shutoff (PSPS). Provides a list of food banks and Meals on Wheels locations. During a PSPS event, PG&E sets up local Community Resource Centers in areas impacted by a power outage.

More information:

PG&E Public Safety Power Shutoff to find estimated power shutoff times and restoration times.

​PG&E Outage Center Map to view an interactive power outage map.

​PG&E PSPS Community Resource Centers to find the nearest Community Resource Center with this locator tool.

​PG&E PSPS Community Resources for a list of Food Bank and Meals on Wheels locations.

​PG&E PSPS Support to find hotel accommodations and discounts near you during Public Safety Power Shutoffs.

Accessibility assistance and resources to stay safe and informed.

​PG&E PSPS to sign up for PSPS alerts to receive notifications about potential power shutoffs in your area.





Program Phones:
800-743-5002
Main - 24-hour Power Outage Info
866-743-6589
Community Wildfire Safety Program
800-743-5000
Residential Customer Service - English
800-660-6789
Residential Customer Service - Spanish
800-652-4712TTY

Website: www.pge.com/en_US/residential/outages/public-safety-power-shuttoff/learn-about-psps.page

Location information
Sites offering this program
+ Public Safety Power Shutoff ->
Public Safety Power Shutoff  
Location: No physical address.
Program Hours:
Sign-up Online: Seven days a week, 24-hours

Customer Service Center: Monday through Friday, 7 am – 7 pm; Saturdays, 8 am – 5 pm
Description: Not applicable.
Disabilities Access: Not applicable.
Mailing Address: No mailing address.
Service Area:

Program Delivery
Eligibility: PG&E customers.
Languages: American Sign Language, Spanish, Vietnamese, English, Chinese
Application Process: Notification attempts are sent to the phone and email contacts on file. Sign into your online account or call customer service to set a notification preference. Once set, you will receive automatic notifications unless you opt-out.
Payment methods:
Program Fees: No fee.
Documents Required: No documents required.
Service Area:
Defined coverage area:
CA-Yolo County



 

Agency Background

Programs at Pacific Gas & Electric Company (PG&E)

Arrearage Management Plan (AMP) - Pacific Gas & Electric Company (PG&E)
Backup Power Transfer Meter Program - Pacific Gas & Electric Company (PG&E)
Budget Billing - Pacific Gas & Electric Company (PG&E)
California Alternate Rates for Energy Program (CARE) - Pacific Gas & Electric Company (PG&E)
Customer Service - Pacific Gas & Electric Company (PG&E)
Electric Rate Plan Options - Pacific Gas & Electric Company (PG&E)
Energy Savings Assistance Program (ESA) - Pacific Gas & Electric Company (PG&E)
Enhanced Powerline Safety Settings (EPSS) - Pacific Gas & Electric Company (PG&E)
Family Electric Rate Assistance (FERA) - Pacific Gas & Electric Company (PG&E)
General Outage Support Hotel Discounts - Pacific Gas & Electric Company (PG&E)
Green Saver Program - Pacific Gas & Electric Company (PG&E)
Medical Baseline Program - Pacific Gas & Electric Company (PG&E)
Portable Battery Program - Pacific Gas & Electric Company (PG&E)
PSPS Community Resource Centers - Pacific Gas & Electric Company (PG&E)
Relief for Energy Assistance through Community Help (REACH) - Pacific Gas & Electric Company (PG&E)
Residential Generator and Battery Rebate Program (GBRP) - Pacific Gas & Electric Company (PG&E)
Safety Action Center - Pacific Gas & Electric Company (PG&E)
Self-Identified Vulnerable Program - Pacific Gas & Electric Company (PG&E)
Smart Thermostat Rebate - Pacific Gas & Electric Company (PG&E)
SmartAC - Pacific Gas & Electric Company (PG&E)
Storm Inconvenience Bill Credit - Pacific Gas & Electric Company (PG&E)

Tax Status: Commercial
Legal Status: Commercial





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