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Program: Shasta County Department of Child Support Services

Agency: SHASTA COUNTY DEPARTMENT OF CHILD SUPPORT SERVICES


Resource Number: 7155553
Alternate name: DCSS

Description

Assists all parents and guardians who are trying to secure or enforce child support.

Services include:

  • Locating non-custodial parents
  • Establishing paternity/parentage
  • Establishing court orders for child support and medical support
  • Enforcing child support orders
  • Collecting and distributing child support payments.

Payment information can be accessed by calling Customer Connect or online at:

Child support payments may be mailed to:
The California State Disbursement Unit
PO Box 989067
West Sacramento, CA 95798




Program Phones:
866-901-3212Customer Connect
877-777-1617EPC transaction and balance information line

Website: www.shastacounty.gov/child-support-services
Email: [email protected]

Location information
Shasta County Department of Child Support Services  
Location: 2600 Park Marina Drive
Redding, CA 96001
(Map)
Program Hours:
-Redding (Main Office): Drop-ins Mon, Wed, Fri 8am-5pm; Appointments Only Tue, Thu 8am-5pm
-HHSA Anderson: Every other Wednesday, 8:30am-4:30pm
-HHSA Burney: First Tuesday of the month, 10am-3pm
Bus Service: Close to bus stop
Disabilities Access: -Designated accessible parking spaces -Braille signage or materials -Site is fully accessible from entrance to all service areas
Mailing Address: PO Box 994130, Redding, CA 96099-4130
Service Area:

Program Delivery
Eligibility: Open to all with needs regarding child support or parentage
Languages: Translation services available for most languages, American Sign Language, Spanish, English
Application Process: Call or email for appointment, or visit office during listed times
Payment methods: No fee
Documents Required: Call, email, or visit office for details
Normal Wait Time: Less than 10 minutes
Service Area:
Defined coverage area:
CA-Shasta County



 

Agency Background
Tax Status: None or unknown
Legal Status: Government - County





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