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Eligibility:
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The PG&E bill must be in your name. You must live at the address to which the discount applies. Another person (besides your spouse) can't claim you as a dependent on an income tax return. Cannot share an energy meter with another home.
CARE eligibility is based on the number of individuals in your household and total gross household income, OR based on public assistance program participation. Past due balance and immigration status do not affect eligibility. A Social Security number is not required to apply.
Qualifying for CARE based on household income - add all household members' incomes from all eligible sources for your total gross annual household income. Gross income must be at or below the guidelines listed below. Household income is calculated as income as of the date of application. Eligibility is not based on past income.
Income-Based Eligibility Guidelines (valid through 5/31/2027):
Household size of 1-2: monthly income of $3,607; annual income of $43,280 or less
Household size of 3: monthly income of $4,553; annual income of $54,640 or less
Household size of 4: monthly income of $5,500; annual income of $66,000 or less
Household size of 5: monthly income of $6,447; annual income of $77,360 or less
Household size of 6: monthly income of $7,393; annual income of $88,720 or less
Household size of 7: monthly income of $8,340; annual income of $100,080 or less
Household size of 8: monthly income of $9,287; annual income of $111,440 or less
Household size of 9: monthly income of $10,233; annual income of $122,800 or less
Household size of 10: monthly income of $11,180; annual income of $134,160 or less
Add $11,360 for each additional person in the household.
OR
You may qualify for CARE if you or someone in your household participates in any of the following public assistance programs:
-Low-Income Home Energy Assistance Program (LIHEAP)
-Women, Infants, and Children (WIC)
-CalFresh/SNAP (Food Stamps)
-CalWORKS (TANF) or Tribal TANF
-Head Start Income Eligible (Tribal Only)
-Supplemental Security Income (SSI)
-Medi-Cal for Families (Healthy Families A & B)
-National School Lunch Program (NSLP)
-Bureau of Indian Affairs General Assistance
-Medicaid/Medi-Cal (under age 65)
-Medicaid/Medi-Cal (age 65 and over)
Eligibility must be renewed every two years, or every four years for customers on a fixed income.
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