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Eligibility:
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To be eligible for assistance from the REACH program you must:
- Have a residential account with PG&E in the name of an adult living in the household
- Have received either a 15-day or a 48-hour disconnection notice
- Have not received REACH assistance within the past 12 months
- Have a household income that does not exceed the REACH income guidelines, which are currently 200 percent above the federal poverty guidelines.
Income-Based Eligibility Guidelines (valid through 5/31/2027):
Household size of 1-2: monthly income of $3,607; annual income of $43,280 or less
Household size of 3: monthly income of $4,553; annual income of $54,640 or less
Household size of 4: monthly income of $5,500; annual income of $66,000 or less
Household size of 5: monthly income of $6,447; annual income of $77,360 or less
Household size of 6: monthly income of $7,393; annual income of $88,720 or less
Household size of 7: monthly income of $8,340; annual income of $100,080 or less
Household size of 8: monthly income of $9,287; annual income of $111,440 or less
Household size of 9: monthly income of $10,233; annual income of $122,800 or less
Household size of 10: monthly income of $11,180; annual income of $134,160 or less
Add $11,360 for each additional person in the household.
Note: Customers who are enrolled in the Arrearage Management Plan (AMP) are not eligible for REACH assistance.
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