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Program: City of Folsom - Utility Billing

Agency: City of Folsom


Resource Number: 72948992
Description
Services:
  • Provides utility bill payment options, bill information, and assistance with opening and closing utility accounts.
  • Offers discounted utility services to eligible customers. Customers can receive reduced monthly rates for water and trash services.
  • The Water Conservation Division offers water efficiency services, such as water-wise house calls and rebate programs, to help individuals save on their utility bills.



Program Phones:
916-461-6101
Main
916-985-0870Fax

Website: www.folsom.ca.us/government/finance/utility-billing
Email: [email protected]

Location information
Sites offering this program
+ City of Folsom ->
City of Folsom  
Location: 50 Natoma Street
Folsom, CA 95630
(Map)
Program Hours:
Utility Billing Office: Monday through Friday, 8 am - 5 pm
Description: Located at the intersection of Natoma Street and Wales Drive.
Disabilities Access: Potential limitations to access – call for details.
Mailing Address: 50 Natoma Street, Folsom, CA 95630
Service Area:

Program Delivery
Eligibility: Utility billing: residents of Folsom.

Discounted utility services: residents of Folsom whose income is at or below 200% of the Federal Poverty Guidelines (effective as of January 2026). Utility service bill must be in the applicant's name or the applicant must be an authorized person on the account. Applicant must be residing at the property that receives services. Must be a single-family residence.

Income-Based Eligibility Guidelines:
Household size of 1: monthly income of $2,660; annual income of $31,920
Household size of 2: monthly income of $3,607; annual income of $43,280
Household size of 3: monthly income of $4,553; annual income of $54,640
Household size of 4: monthly income of $5,500; annual income of $66,000
Household size of 5: monthly income of $6,447; annual income of $77,360
Household size of 6: monthly income of $7,393; annual income of $88,720
Household size of 7: monthly income of $8,340; annual income of $100,080
Household size of 8: monthly income of $9,287; annual income of $111,440

Add $917 for each additional person in the household.
Languages: English
Application Process: Call, email, or visit the website for information.

For discounted utility services, visit the website to apply. Approved applicants will receive discounted service rates for a maximum of 24 months. Discounts will be applied within 1-2 billing cycles.
Payment methods:
Program Fees: No fee.
Documents Required: Discounted utility services: Proof of income or proof of public assistance enrollment for all adults in the household. Visit the website for a list of acceptable documents.
Service Area:
Defined coverage area:
CA-Sacramento County-Folsom



 





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