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Program: Budget Billing - Pacific Gas & Electric Company (PG&E)

Agency: Pacific Gas & Electric Company (PG&E)


Resource Number: 78753510
Alternate name: Balance Your Bill

Description

A free program that helps you manage your monthly energy costs. PG&E calculates your monthly payment amount based on your average energy costs over the last 12 months and adjusts your payment amount each month so that you don’t have big spikes on your bill.

Frequently asked questions can be found here.




Program Phones:
877-660-6789
Budget Billing Enrollment

Website: www.pge.com/en/account/billing-and-assistance/financial-assistance/budget-billing-program.html?vnt=budgetbilling

Location information
Sites offering this program
+ Budget Billing Program ->
Budget Billing Program  
Location: No physical address.
Program Hours:
Customer Service Center:
Monday through Friday, 7 am - 7 pm;
Saturdays, 8 am - 5 pm;
Sundays, holidays, and after hours: 24-hour availability for emergencies and automated customer service
Description: Not applicable.
Disabilities Access: Not applicable.
Mailing Address: No mailing address.
Service Area:

Program Delivery
Eligibility: Budget Billing is available to all residential customers (except those on a NEM rate plan) and small business customers on A1, A6, B1, B6, and GNR1 rate plans.

Must:
- Have a history of on-time, complete bill payments.
- Not be on a payment plan or have a history of partial or late payments.


To stay enrolled in the program:
- Pay the exact monthly Budget Billing amount. Underpayments may result in unenrollment.
- Pay on time. Past due payments may result in unenrollment.
Languages: Spanish, English, Chinese
Application Process: Enroll online through your account, using the enrollment form, or by phone.
Payment methods:
Program Fees: No fee.
Documents Required: None.
Service Area:
Defined coverage area:
CA-Sacramento County
CA-Yolo County



 

Agency Background

Programs at Pacific Gas & Electric Company (PG&E)

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Tax Status: Commercial
Legal Status: Commercial





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