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Program: Enhanced Powerline Safety Settings (EPSS) - Pacific Gas & Electric Company (PG&E)

Agency: Pacific Gas & Electric Company (PG&E)


Resource Number: 78843948
Description
EPSS allows powerlines to turn off within one-tenth of a second if an object strikes the line and the safety equipment detects a change in current. EPSS is enabled when conditions show an increased potential for wildfires, typically from May through November, in high-threat-risk areas. Power is restored after the powerline is inspected. Look up an address on the outage map to see if the circuit is EPSS capable.

 


Program Phones:
800-743-5000
Customer Service

Website: www.pge.com/en/outages-and-safety/safety/community-wildfire-safety-program/enhanced-powerline-safety-settings.html?vnt=epss
Email: [email protected]

Location information
Enhanced Powerline Safety Settings (EPSS)  
Location: No physical address.
Program Hours:
Customer Service Center:
Monday through Friday, 7 am - 7 pm;
Saturdays, 8 am - 5 pm;
Sundays and after hours: 24-hour availability for emergencies and automated customer service
Description: Not applicable.
Disabilities Access: Not applicable.
Mailing Address: No mailing address.
Service Area:

Program Delivery
Eligibility: Open.
Languages: Additional languages available through translation service, Spanish, Vietnamese, English, Chinese
Application Process: Visit website or telephone for more information on Enhanced Powerline Safety Settings (EPSS).
Payment methods:
Program Fees: No fee.
Documents Required: No documents required.
Service Area:
Defined coverage area:
CA-Yolo County



 

Agency Background

Programs at Pacific Gas & Electric Company (PG&E)

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Electric Rate Plan Options - Pacific Gas & Electric Company (PG&E)
Energy Savings Assistance Program (ESA) - Pacific Gas & Electric Company (PG&E)
Family Electric Rate Assistance (FERA) - Pacific Gas & Electric Company (PG&E)
General Outage Support Hotel Discounts - Pacific Gas & Electric Company (PG&E)
Green Saver Program - Pacific Gas & Electric Company (PG&E)
Medical Baseline Program - Pacific Gas & Electric Company (PG&E)
Portable Battery Program - Pacific Gas & Electric Company (PG&E)
PSPS Community Resource Centers - Pacific Gas & Electric Company (PG&E)
Public Safety Power Shutoff Information - Pacific Gas & Electric Company (PG&E)
Relief for Energy Assistance through Community Help (REACH) - Pacific Gas & Electric Company (PG&E)
Residential Generator and Battery Rebate Program (GBRP) - Pacific Gas & Electric Company (PG&E)
Safety Action Center - Pacific Gas & Electric Company (PG&E)
Self-Identified Vulnerable Program - Pacific Gas & Electric Company (PG&E)
Smart Thermostat Rebate - Pacific Gas & Electric Company (PG&E)
SmartAC - Pacific Gas & Electric Company (PG&E)
Storm Inconvenience Bill Credit - Pacific Gas & Electric Company (PG&E)

Tax Status: Commercial
Legal Status: Commercial





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Attachments
EPSS Fact Sheet 8.4.2026 (.pdf)