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Program: Backup Power Transfer Meter Program - Pacific Gas & Electric Company (PG&E)

Agency: Pacific Gas & Electric Company (PG&E)


Resource Number: 78980123
Description

The PG&E Backup Power Transfer Meter Program offers eligible PG&E customers a free device that safely and automatically connects backup power sources, like generators, batteries, or qualified vehicles, to their homes during a power outage. The device integrates with the existing SmartMeter system and is specifically designed for customers in High Fire-Threat Districts or those on Enhanced Powerline Safety Setting (EPSS) circuits, who are more likely to experience planned or unplanned outages.




Program Phones:
877-660-6789
Customer Support

Website: www.pge.com/en/outages-and-safety/outage-preparedness-and-support/general-outage-resources/backup-power-transfer-meter-program.html
Email: [email protected]

Location information
Sites offering this program
+ Backup Power Transfer Meter ->
Backup Power Transfer Meter  
Location: No physical address.
Program Hours:
Customer Support: Monday through Friday, 7 am - 7 pm;
Saturdays, 8 am - 5 pm
Description: Not applicable.
Disabilities Access: Not applicable.
Mailing Address: No mailing address.
Service Area:

Program Delivery
Eligibility: Available to PG&E customers who are located in Tier 2 or 3 High-Fire-Threat District and/or served by an Enhanced Powerline Safety Setting (EPSS) circuit. Customers located in these areas must have a compatible generator.



Participant must be the PG&E customer of record at the site.



Participant is the owner of the site or has the owner's permission for the site's participation.



If participant is a medical baseline customer, participant agrees their participation in this Program will not compromise their medical needs which can be met during a PSPS Event with or without the use of a backup generator, and understands PG&E’s limitation of any liability arising out of or resulting from this Program as set forth in this Agreement.



Participant’s Site must have access to a 30A, 120V/240V with standard NEMA L14-30R plug portable generator with over current protection.



Participant’s Site must have a class 200A meter pane linto which the Backup Power Transfer Meter and cable can be installed. The panel must meet the operational purpose for the program.



Languages: English
Application Process: Submit request online.
Payment methods:
Program Fees: No fee.
Documents Required: Completed liability waiver. Available for download at pge.com/bptmwaiver.
Service Area:
Defined coverage area:
CA-Yolo County



 

Agency Background

Programs at Pacific Gas & Electric Company (PG&E)

Arrearage Management Plan (AMP) - Pacific Gas & Electric Company (PG&E)
Budget Billing - Pacific Gas & Electric Company (PG&E)
California Alternate Rates for Energy Program (CARE) - Pacific Gas & Electric Company (PG&E)
Customer Service - Pacific Gas & Electric Company (PG&E)
Electric Rate Plan Options - Pacific Gas & Electric Company (PG&E)
Energy Savings Assistance Program (ESA) - Pacific Gas & Electric Company (PG&E)
Enhanced Powerline Safety Settings (EPSS) - Pacific Gas & Electric Company (PG&E)
Family Electric Rate Assistance (FERA) - Pacific Gas & Electric Company (PG&E)
General Outage Support Hotel Discounts - Pacific Gas & Electric Company (PG&E)
Green Saver Program - Pacific Gas & Electric Company (PG&E)
Medical Baseline Program - Pacific Gas & Electric Company (PG&E)
Portable Battery Program - Pacific Gas & Electric Company (PG&E)
PSPS Community Resource Centers - Pacific Gas & Electric Company (PG&E)
Public Safety Power Shutoff Information - Pacific Gas & Electric Company (PG&E)
Relief for Energy Assistance through Community Help (REACH) - Pacific Gas & Electric Company (PG&E)
Residential Generator and Battery Rebate Program (GBRP) - Pacific Gas & Electric Company (PG&E)
Safety Action Center - Pacific Gas & Electric Company (PG&E)
Self-Identified Vulnerable Program - Pacific Gas & Electric Company (PG&E)
Smart Thermostat Rebate - Pacific Gas & Electric Company (PG&E)
SmartAC - Pacific Gas & Electric Company (PG&E)
Storm Inconvenience Bill Credit - Pacific Gas & Electric Company (PG&E)

Tax Status: Commercial
Legal Status: Commercial





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